No, a user does not required to register separately on the respective State Single Window portal to apply for state approvals through National Single Window System. For more information, please refer to the How to view, identify or apply state approvals user guide.

The aim of the National Single Window System (NSWS) is to serve as a digital platform that acts as a guide for investors to identify and to apply for approvals as per their business requirements. The National Single Window System as a concept has been introduced to ease the process of applying for regulatory approvals and registrations in India through a single location with an objective as below:-

1. To establish a single-window mechanism by integrating the services provided by various Central Ministries, Departments, and State Governments
2. To provide a one-stop-shop for procuring pre-establishment and pre-operation approvals and permits required to establish a business in India
3. To provide efficient, convenient, transparent, and integrated electronic service to investors, industries, and businesses
4. To provide a uniform and seamless experience to the business user

Invest India, under the guidance of the Department for Promotion of Industry and Internal Trade (DPIIT), overall manages the National Single Window System project. Invest India has following broad roles: 

1. Conceptualization of NSWS 
2. NSWS Portal design 
3. Ministry and State onboarding on NSWS
4. Overall maintenance of the portal
5. Performance monitoring of the portal 

The Know Your Approvals (KYA) module supports information across 32 Central Departments and 35 States. A list of participating Ministries and states can be seen on the NSWS homepage. Currently, the portal hosts applications for approvals from 32 Central Ministries/ Departments and 34 State Governments. For more information, please refer to the How to view, identify or apply central approvals user guide.

No, the National Single Window System does not re-engineer/ change the existing processes/ procedures followed by the respective Ministries for grant of any approval.

The National Single Window System is a single-window mechanism wherein the services provided by various Central Ministries, Departments, and selective State Governments have been integrated to provide a uniform and seamless experience to the investor.

Services that can be availed through the NSWS are as follows but not limited to: 

• Identification of requisite pre-establishment and pre-operation approval for setting up of a business unit in India 
• Application of suggested approvals
• Digital repository for storing documents related to approvals
• Payment of processing fees to issue any approvals
• Post application, tracking and status update on applications submitted
• Easy Renewal
• Information about approvals such as timelines, fees, documents required etc.

Invest India is a non-profit venture under the Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry, Government of India. It is the National Investment Promotion and Facilitation Agency of India and acts as the first point of reference for investors in India.

As the national investment promotion and facilitation agency, Invest India focuses on sector-specific investor targeting and the development of new partnerships to enable sustainable investments in India. In addition to a core team that focuses on sustainable investments, it also partners with substantial investment promotion agencies and multilateral organizations. Invest India also actively works with several Indian states to build capacity as well as bring in global best practices in investment targeting, promotion and facilitation areas. For more details please visit https://www.investindia.gov.in/.

An investor is required to register on the National Single Window System (NSWS) using their email ID and mobile number. Once they complete the registration process, they can apply for pre-establishment and pre-operation approvals given by the Ministries/ Departments/ States that are part of the NSWS.

Once the user has successfully submitted the application, the same is forwarded to the systems of the concerned Ministry/ Department/ State. The Ministry/ Department/ State then follows its internal system to process the application.

The NSWS does not charge any fee for user registration. However, any fee/ charges required by the Ministry/ Department/ State to process the applications for approvals can be paid through the NSWS portal.

Currently, the National Single Window System (NSWS) provides approvals pertaining to 34 States namely Andhra Pradesh, Andaman and Nicobar Islands, Arunachal Pradesh, Assam, Bihar, Chhattisgarh Chandigarh, Dadra and Nagar Haveli and Daman and Diu, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jammu and Kashmir, Jharkhand, Kerala, Karnataka, Lakshadweep, Maharashtra, Madhya Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Punjab, Puducherry, Rajasthan, Sikkim, Tamil Nadu, Telangana, Tripura, Uttarakhand, and Uttar Pradesh. If the desired state is not listed in this please reach out to concern state directly. We are working to onboard more states and update relevant information on a periodic basis. For more information, please refer to the How to view, identify or apply state approvals user guide.

The National Single Window System works well on systems with Windows XP or higher installed. For MAC users, please ensure that you have OS X 10.9 or higher with latest updates. The platform requires a minimum screen size of 976px wide, but we recommend using 1024px or higher. For viewing PDF Files, you would require Adobe Acrobat Reader or Google Chrome/ Mozilla Firefox / Apple Safari. For more information, please refer to the Technical Requirements section in any of the user guides.

Yes, a registered user can apply for multiple approvals at a time subject to the:
1. Fulfilment of necessary information required
2. Correct documents uploaded
3. Criteria as defined by the respective Central Ministry, Department, and State Government, for obtaining each approval. 

For more information, please refer to the How to view, identify or apply central approvals user guide.

The timeline for issuance of each applied approval varies as per the timeline defined by the respective Central or State authority and is dependent on fulfilment of all criteria as defined for an applicant.

The status of approved/ rejected applications can be checked on the investor dashboard after logging into the National Single Window System portal. For more information, please refer to the How to view, identify or apply central approvals user guide.

Yes, you are required to use the registered mobile number and email ID to apply for any approval.

Before final submission of the application portal provides options to review and update the information. Once form is submitted application cannot be edited. You can contact the respective Ministry or State for more information on requesting a revision of the information submitted.

Application approval/ rejection procedure is defined by the respective Ministry/ Department. In case of incomplete information/ documents, the department/ ministry will reach out to the applicant directly or you can re-apply for the approval under the Multi-Project functionality (if applicable).

It can sometimes happen that the applicant is unable to proceed to the next page if the progress is not saved due a technical glitch or a fluctuating internet connection or if a component on the page is incomplete. In such a scenario we recommend that the user:
1. Ensure that all mandatory fields are filled on the page
2. Ensure that all required soft copies of the documents are uploaded in the given format and size
3. Try refreshing the page

Digital signatures on application forms are taken only at the time of final submission and users cannot edit forms after final submission. However, if you have digitally signed documents attached to your draft application, you can make changes as needed.

Filling only mandatory fields will allow the applicant to submit the form on the portal. However, we recommend that all the information be filled as to the best of the applicant's knowledge.

The investor will have to login to the NSWS portal to check the status of their application on the dashboard. If the application status is “Approved”, the investor can download the approved certificate issued by the Ministry/ Department from the “Documents” tab. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

An email and SMS will be triggered for every status change of your application.

All partially filled applications in draft mode will be available on the investor dashboard with the status "Not Applied".

The application status and updates can be always viewed on the investor dashboard. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

Yes, post registration and login of the applicant on the portal, any progress on application forms can be saved by clicking on "Save as Draft" and applications can be submitted at a later stage. The applicant dashboard will enable the user to resume work on previously saved applications marked with the “Not Applied” status.  For more information, please refer to the How to view, identify or apply central approvals user guide.

The button is greyed out to indicate that particular approval is not integrated yet and hence not available to apply through NSWS. The "Apply now" will be enabled once the said approval is integrated in future. For more information, please refer to the How to view, identify or apply central approvals user guide.

To know the pre-requisites to apply for an approval, we request you to please go through the approval details section. You can access it by clicking on All Approvals (under Central Approvals) on the Homepage, searching the name of approval and then clicking on the name of the Approval. Under that tab, information like About the Approval, Validity, Fees, Documents required, Who can Apply, Acts and Rules and Issuing Authority specific to that approval can be found. For more information, please refer to the How to view, identify or apply central approvals user guide.

Any approval required to set up a business establishment falls under the category of pre-establishment approvals and the approval required to begin business operations fall under the category of pre-operation approvals.

The National Single Window System (NSWS) is a digital platform that brings together all pre-operation and pre-establishment approvals, related to setting up a business, given by Central and State governments onto a single platform where the term approvals refer to any regulatory approvals/ registrations/ permits required to commence business operations in India. The final decision to grant the approval lies with the Ministry / Department / State. NSWS does not issue any approvals.

A CDSCO application refers to an application submitted to the Central Drugs Standard Control Organization (CDSCO), which is India's national regulatory authority for pharmaceuticals, medical devices, cosmetics, and clinical trials.

CDSCO applications are generally filed for approvals, registrations, licenses, or permissions related to regulated products in India.

Common types of CDSCO applications include:

• Drug Import License Application – For importing drugs into India.
• Medical Device Registration / Import License – For manufacturing or importing medical devices.
• Clinical Trial Permission Application – For conducting clinical trials in India.
• Cosmetic Import Registration Application – For importing cosmetics.
• New Drug Approval Application – For approval of new drugs or formulations.
• Manufacturing License Related Applications – For permission to manufacture regulated products.

Transferability depends on the nature of approval and may require fresh approval or amendment.

Yes, ongoing compliance and periodic filings may remain mandatory after approval.

Yes, licenses become effective after issuance, subject to compliance with applicable conditions.

Yes, applicants may raise grievances or seek clarification through the designated support system.

Yes, rejected applications can usually be corrected and resubmitted.

Yes, authorities may request clarifications or additional supporting documents during review.

Yes, applicants can track their application status online through the NSWS portal.

Approval timelines vary depending on the application category, product type, and document completeness.

Yes, prescribed government fees are applicable for most CDSCO applications.

Limited modifications may be permitted before final approval or during clarification stages.

Such disclosures may be required for manufacturing units or healthcare-related operations.

Yes, safety and risk-related information may be required depending on the product type.

Yes, all regulated products must comply with applicable Indian standards and regulations.

Yes, each eligible legal entity may apply separately.

Yes, mandatory declarations and undertakings must generally be submitted.

Yes, approvals may be suspended or cancelled for non-compliance or false declarations.

Turnover details may be required in certain cases or categories.

Yes, compliance with applicable Indian safety and quality standards is mandatory.

Yes, environmental approvals may be required for manufacturing facilities depending on operations.

No, MSME registration is optional.

Yes, address proof is generally required.

Multiple products may be covered if permitted under the applicable category and regulations.

Common formats include PDF, JPG, JPEG, and PNG.

Yes, digital signatures are commonly accepted for online filings.

No, but having a website is recommended for credibility and communication purposes.

Yes, import/export details are required where applicable.

Yes, manufacturing activities and facility details must generally be disclosed.

Service-based healthcare platforms may require approval only if they deal with regulated medical products or devices.

Yes, manufacturers of regulated medical devices can apply.

Yes, manufacturing process and quality control details are generally required.

No, trademark registration is not compulsory, though brand details may be required.

Yes, patent-pending products can apply subject to regulatory compliance.

Patent declarations are generally optional unless specifically applicable.

Yes, certain products may require additional testing, certifications, or departmental approvals.

Only companies dealing with regulated healthcare, pharmaceutical, cosmetic, or medical device products can apply.

Import/export history may be required for import license applications.

Yes, pre-revenue startups can apply if they meet technical and compliance requirements.

Product valuation details may be required for import-related approvals.

Financial statements may be required in certain categories or for specific approvals.

Yes, a detailed product dossier is commonly required for regulated products.

No, business plans are generally not mandatory unless specifically requested.

Yes, NRIs may apply through an eligible Indian entity or authorized representative.

No, prior industry experience is not always mandatory, but technical competency and compliance are important.

Yes, qualifications of competent technical personnel may need to be disclosed.

Yes, an authorized signatory may submit the application on behalf of the organization.

Yes, clinical or performance data may be required for regulated medical devices and pharmaceutical products.

Yes, testing and quality evaluation may be mandatory depending on the product category.

Yes, startups can apply before commencing full commercial operations, subject to compliance requirements.

GST registration may be required depending on the nature of business activities and applicable laws.

Yes, PAN details of the applicant entity are generally required.

Yes, entity incorporation or registration proof is generally mandatory.

Yes, sole proprietors may apply if they meet applicable compliance and licensing conditions.

Private Limited Companies, LLPs, Partnership Firms, Proprietorships, and other legally registered entities are eligible, subject to regulatory requirements.

Yes, applicable approvals must generally be obtained before commercial launch or distribution.

Manufacturers, importers, authorized agents, healthcare companies, startups, LLPs, and eligible business entities can apply through NSWS.

Yes, CDSCO approval is mandatory for regulated drugs, medical devices, cosmetics, and related healthcare products before manufacture, import, or sale.

CDSCO registration on the NSWS portal enables businesses to apply for approvals, licenses, and registrations related to drugs, cosmetics, medical devices, and regulated healthcare products in India.

Please refresh the page and clear your browser cache before attempting again. Alternatively, you may try accessing the portal using a different web browser.

If the issue persists, kindly write to us at contactus-nsws@investindia.org.in

or contact our support team at 18001025841 for further assistance.

Password must include at least one uppercase letter, lowercase letter, number, special character(@) and should be between 6-20 characters.

To verify your PAN using Digilocker, it's a pre-requisite to add your PAN in your digilocker account.

If you click "confirm" without adding your PAN in digilocker, you will still be redirected to Digilocker portal where you will be shown the list of available documents. As it doesn't have PAN, so PAN will not be shown in the Digilocker repository. Once you click "Allow" button, it will take you back to NSWS with status as "Verification Failed" and a message "No PAN document found in your DigiLocker repository. Kindly make sure your PAN is available in your DigiLocker account."
Also the "Next" button will be disabled in this case. You can click on "Go Back" button and then try doing again.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.

This happens sometime because of some technical issues at Digilocker end and is generally automatically resolved after sometime. In this case, you can try again after sometime.

First you need to ensure that your PAN is present in your digilocker account.

Once PAN is added in digilocker, you can click "confirm" from NSWS popup window and you will be redirected to digilocker portal. You would then need to tick the PAN checkbox and give consent to fetch PAN into NSWS by clicking "Allow" button.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.

No. To verify your PAN using Digilocker, it's a pre-requisite to add your PAN in your digilocker account.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.
 

In this case, you would need to add DSC against the authorised signatory to apply for that approval even if you have verified your PAN using Digilocker.

Yes, you can add DSC against the authorised signatory even after verifying your PAN through Digilocker, however that is not mandatory.
 

Currently, only Sole Proprietors have the option to verify their PAN using two options, Digilocker and DSC.
For any other investors, they can verify their PAN using Digitally Signed Certificate only.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.

If you encounter any issues during registration, such as not receiving OTP or facing technical difficulties, you can visit the Digilocker "Need Help" section on their website or app for troubleshooting steps. Alternatively, you can contact Digilocker support for assistance.

Digilocker can be accessed through its official website (digilocker.gov.in) or via the Digilocker mobile app, available on Google Play Store and Apple App Store.
You can create an account by going to the portal, clicking signup and then entering full name, date of birth, gender, mobile number, email id and then setting 6 digit security pin. Alternately, you can check Sign In/Sign Up section in FAQ page of Digilocker website.

Digilocker is an online platform launched by the Government of India under the Digital India initiative. It provides citizens with a secure digital space to store and access their important documents and certificates digitally. Users can store various documents such as Aadhaar card, driving license, PAN card, voter ID, school/college certificates, vehicle registration documents, and more.

A Sole Proprietor can use his/her personal PAN if the business is registered with it. If the business has a separate PAN, then the business PAN should be used.

A Sole Proprietor may require a GSTIN based on their annual business turnover. Please refer to the relevant regulations to assess the requirement for your business. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

Yes, Sole Proprietors can apply for approvals on NSWS. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

The National Single Window System is designed and built for both foreign and domestic investors/ entrepreneurs of any sector, scale and size.  For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

Yes, a business user/ investor has to register on the National Single Window System by clicking on "Sign Up Now" before applying for any service from the portal. The user requires an email ID and mobile number to register. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

Yes, the applicant can update information such as the communication address and mobile number, however, other fields are not editable. Therefore, the applicant needs to be careful and sure about the information filled during registration process.

Yes, currently, you can update your Postal address, communication address and GSTIN, remaining fields are not editable. Therefore, applicant needs to be careful and sure about the information filled while registering. For more information, please refer to the How to reset password, add member, transfer ownership or reset profile user guide

No, user ID or login credentials created on the National Single Window System (NSWS) cannot be used to log in to the respective Ministry/ Department’s portal. The credentials created by the investor earlier on the respective department portal still stand valid. However, the same cannot be used to log in to the National Single Window System. 

The applicant can update the details from the “Profile” section. Only the Full Name, Mobile Number, and Password can be updated. The user cannot change the Email Address. For more information, please refer to the How to reset password, add member, transfer ownership or reset profile user guide.

It might be possible in the case where the password was forgotten or because of the cache memory of the applicant's browser. Request you to first clear your browser cache, if the issue persists, please reset your password. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

A registered user can track their application on real time basis by accessing the "My Dashboard" section. For more information, please refer to the How to view, identify or apply central approvals user guide.

No, it is not mandatory for the user. Know Your Approvals (KYA) is designed for the applicants who are not aware of the approvals they would require to set up their business. If the applicant already knows about the approvals required for their business, they can directly log in and apply for required approvals under the "All Approvals" section, without taking the KYA questionnaire. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

Disclaimer: KYA service serves as an advisory tool to identify approvals based on your inputs and is to be used for guidance purposes only. You are required to conduct your own individual assessment of generated list before applying for approvals.
 

Yes, the applicant has an option of adding or removing the identified approvals from their approvals list which Know Your Approvals module generates. 

The uploaded documents can be viewed and downloaded from the "Documents" tab on the Dashboard. The user can upload documents while filing up the application form, and they automatically get stored in the “Documents" tab. For more information, please refer to the Understanding NSWS dashboard and document repository user guide

The applicant can get additional information by clicking on the (?) symbol beside each question/ dropdown field in the Know Your Approvals (KYA) questionnaire. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

A user can add as many approvals as they require for their business in one project.

A new project can be added by going to My Dashboard and clicking on 'Add New Project'. A Digital Signature Certificate (DSC) can also be registered here by filling the Authorized Signatory Details section. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

There is no limit on the number of projects that can be added. A default project will always be created for the user upon registration. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

Multi-project is a functionality that lets Investors apply for the same approval multiple times within a single project or under different projects. Multi-project was introduced for scenarios where approvals require re-application (either for renewals or because of rejections). For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

The India Industrial Land Bank portal is a GIS-based land mapping. It enables investors to identify the land availability in various states to setup their business infrastructure.

Yes, an email mentioning a change of status in your application (if a query is raised by a Ministry) will be sent to your registered email ID. Details of the status change can be accessed on your dashboard after logging in to your NSWS account. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

Yes, "Documents" Section can be accessed by all the registered members who have been invited/added by "Owner" of the registered business entity under NSWS portal. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

KYA is completely dependent on the information provided by you and is only for guidance purpose. We recommend that you undertake your own independent analysis before applying for generated list of approvals. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

Know Your Approval (KYA) is a user-friendly tool to help you identify the Central and State Government approvals required. This service uses an intelligent questionnaire to capture information about your proposed business activities and identifies an indicative list of relevant approvals that may be required to set up your business in India. It may be noted that the list of approvals indicated by this module is based on user input and shall be used for guidance purposes only. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

For changing the CIN and entity type, please provide the entity and CIN change request on the company letterhead, duly signed and stamped by the Director as per MCA requirements, along with copies of the CIN and PAN.

For changing the registered Email ID, please share the transfer ownership request on the company letter head, signed and stamped by the director/partner/authorized person along with the copy of CIN/LLP and PAN.

For changing the company’s CIN, please provide the CIN change request on your letterhead, duly signed and stamped by the Director as per MCA requirements, along with copies of the CIN and PAN.

For changing the entity type, please provide the entity and name change request on the letterhead for case consideration, duly signed and stamped by the Director as per MCA requirements, along with copies of the CIN and PAN.

To process the change of entity type, please provide the entity and name change request on the letterhead for the case consideration, along with copies of the company PAN and CIN.

To initiate a change in the entity type, please submit a formal request indicating the desired entity type and name change for case consideration. Kindly attach copies of the Company PAN and CIN along with the request letter-head.

An Industrial Entrepreneur Memorandum (IEM) is a filing submitted by eligible manufacturing companies to the Government of India for setting up industrial projects in sectors that do not require an industrial license.

Yes, IEM filing is available through the official online portal of DPIIT/SIA.

Physical inspection is generally not required during filing, but authorities may conduct inspections if necessary.

Yes, an IEM can be surrendered or cancelled upon request or due to non-compliance.

Generally, IEM is not transferable without prior approval or legal restructuring documentation.

Yes, amendments or modifications can be made for changes in project details, subject to applicable procedures.

Yes, multiple products can generally be included under one IEM if they fall within the same project scope and industrial classification.

Yes, LLPs involved in manufacturing activities can file an IEM if eligible.

Yes, startups engaged in eligible manufacturing activities may file an IEM.

Yes, foreign companies or foreign-owned Indian entities can file an IEM subject to FDI and FEMA regulations.

Yes, a prescribed government filing fee is applicable for IEM submission.

An IEM is generally valid as long as the project remains operational, subject to compliance with applicable regulations.

IEM is an informational filing for delicensed industries, while an Industrial License is a formal government approval required for regulated or restricted sectors.

Small-scale industries, non-manufacturing businesses, and sectors exempt under industrial policy regulations generally do not require IEM filing.

No, IEM is required only for certain manufacturing industries operating in delicensed sectors and meeting prescribed investment criteria.

The IEM acknowledgment is issued by the Secretariat for Industrial Assistance (SIA) under the Department for Promotion of Industry and Internal Trade (DPIIT), Government of India.

IEM is required to officially inform the government about proposed industrial manufacturing activities and investment plans in delicensed sectors.

No. It is not a license or approval.

No. It is only an acknowledgement of self-declaration.

Yes. Registration on the National Single Window System (NSWS) is mandatory.

No. There is One Company-One IEM.

Yes. Amendment can be made through the online amendment module.

In cases where the value of Plant and Machinery is less than or equal to 125 crores and turnover is greater than 500 crores, submission of a full copy of the Income Tax Return is required.

The applicant must submit a copy of the No Objection Certificate (NoC) issued by the Directorate of Sugar, Krishi Bhawan, New Delhi. The NoC must clearly mention the Name of the Company, Complete Location Address, IEM Number, and Revised production capacity of Sugar (in TCD).

A copy of the Distance Certificate, valid for one month for a new factory along with the other relevant documents. The Distance Certificate. forwarded by the Commissioner of Sugar of the concemed State and also mentioning the capacity of Sugar in TCD.

The company must submit-a declaration on the company's official. letterhead. The declaration must clearly state that the chemicals proposed to be manufactured are non-hazardous in nature. The document must be duly signed and stamped by the authorized signatory of the company.

The applicant must submit a copy of the No Objection Certificate (NoC) issued by the Directorate of Sugar, Krishi Bhawan, New Delhi (in case of raw material as sugarcane). Clearly mention the production. capacity/revised production capacity (per annum). Ensure that the company name, location address, and IEM number. match the details mentioned in the application.

Yes. Applicants are required to forward their request for amendment in Part-B on the company's letterhead signed by an authorized officer, giving specific reasons/justification for changes to be incorporated. Amendment will be made after approval of the Joint Secretary (IEM) of the Department.

Typographical errors, Correction in investment figures, Revision of production capacity, Correction in commencement date etc.

No. New applications for IEM will not be accepted on the G2B Portal after migration. All new filings must be made through NSWS.

No. IEM is self-declaratory.

No. Previously issued IEM numbers remain unchanged. NSWS may generate a separate reference number for tracking.

No. All statutory approvals must be obtained separately

The record remains incomplete and may affect statistical and policy records.

NSWS Helpdesk-Toll Free: 1800-102-584Email: contactus-nsws[at]investindia[dot]org[dot]in 

IEM Data Section, Department for Promotion of Industry and Internal Trade may be contacted at Phone: 011-23061177, Email: iem-section-dpiit[at]gov[dot]in

Please ensure that you have registered your profile as per the PAN of the organization and selected the correct entity type. If it is incorrect, please raise a ticket on contactus-nsws@investindia.org.in or contact at 18001025841.

This is to inform you that, please follow below steps to get your IEM details

Click on “Legacy Data Dashboard”

Click on “Add Legacy Approval”

Choose “IEM Part‑A” From the approval type dropdown

Enter the IEM Registration Number

Enter the Registration Date(Provide the date in the correct format :DD/MM/YYYY unless the portal specifies otherwise)

Click on the “Validate” Button

We request you to please find the steps mentioned below for applying IEM PART-B.

Login to NSWS with your login credentials.

Click on "My Dashboard"

Click On "Legacy Data Approval"

Click On "Add Legacy Approval"

Click On "Select approval"

Click On "Fill registration no."

Click On "Date of Year"

Click On "Validate"

Click On " Back to NSWS Dashboard"

Now search the IEM PART B application

Then add the approval on dashboard

Click on "Apply Now" to fill the application.

NOTE-1. if the application has already been approved on G2B portal then the investor needs to validate from add legacy approval

2. If you already applied the IEM PART-A through NSWS portal you may directly apply for IEM part-B

If you already have the Parent approval of IEM PART-A, Kindly apply for Amendment of IEM PART-A and proceed to add the product.

Please find the steps mentioned below for applying IEM PART-A Amendment.

Login to NSWS with your login credentials.

Click on "My Dashboard"

Click On "Legacy Data Approval"

Click On "+ Amendment"

Click On " Back to NSWS Dashboard"

Now the amendment application will be visible on your dashboard.

Click on "Apply Now" to fill the application.

As per the ministry requirement the annual existing capacity should be greater than 0. please enter the value greater than 0 and try to apply for the approval.

The application is designed by the ministry, as per the ministry requirement Turnover should be greater then 125 crore.

Yes, It is mandatory to create Class-3 Individual/Organizational DSC for PAN verification.

While filling in the authorized signatory details, please provide the information of an individual person. However, for the verification of the registered PAN, ensure that the DSC is uploaded according to the entity type of the registered PAN

For verification of the registered PAN of a sole proprietor, please upload an Individual DSC Class-3. Ensure that the name registered against the PAN is the name of the individual. The name on the DSC should be mentioned as “PERSONAL”.

For verification of the registered PAN, please ensure that the Digital Signature Certificate (DSC) is issued in accordance with the entity type of the PAN. Additionally, the name on the DSC must match exactly with the name registered against the PAN. Any discrepancies in the name or entity type may result in verification failure." Please create an Organizational DSC of Class-3.

For PAN verification on the NSWS portal, it is required that the DSC should match the entity type of the registered PAN. For an Incorporated Company, LLP, or other entities, please create and use a Class-3 Organizational DSC for this verification.

For PAN verification on the NSWS portal, it is required that the DSC should match the entity type of the registered PAN. For a sole proprietor, please create and use a Class-3 Individual DSC for this verification.

Kindly test your Digital Signature Certificate (DSC) using the following link: emBridge

If your DSC works fine there, it should also work on NSWS. Please check and confirm its functionality. If it does not work on the E-mudhra link, we recommend reaching out to your DSC vendor for assistance.

Please connect with DSC provider.

It may be because project is not mapped with the registered DSC. Please map the required project in the profile section and try again.

It may an issue with the certificate. Please connect with your DSC provider and get the DSC in the name of "personal" the name should be personal itself if the register PAN is sole proprietorship.

It may be because the mobile number entered in the contact form is not correct. Please go to profile and edit the mobile number again in(+91) contact form.

It may be because the screen is zoomed in. Please zoom out the page to get the DSC register button.

No, it is optional but should be filled if the user wants to add their Digital Signature Certificate (DSC). For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

No, they are not accepted. Wherever self-attestation has been facilitated as a part of submitting an application for service, the original documents are required to be produced at the point of getting the service. In the case of Digital Signature Certificate (DSC) applicants, they can directly approach Certifying Authorities (CA) at the CA premises with original supporting documents, in which case self-attestation of copies will be sufficient.

There are 2 classes of Digital Signature Certificate (DSC) in India: -
1. Class 2: The identity of a person is verified against a trusted, pre-verified database.
2. Class 3: This is the highest level where the person needs to present themselves in front of a Registration Authority (RA) and prove their identity.

There are two ways of getting a Digital Signature Certificate (DSC): -
1. Save certificate within pen drive/crypto device: When applying for the DSC, a pen drive/crypto device is shared with the user and it can be used to digitally sign documents when inserted into the respective machine/device.
2. Save certificate within device: For cases where using a pen drive is a hassle, the DSC can be saved on the device and be used to sign the documents digitally through the software of the Certifying Authority (e.g., e-Mudhra has the software emBridge). NSWS has integrated e-Mudhra services.
Note: The Office of Controller of Certifying Authorities (CCA), issues Certificates only to Certifying Authorities (CAs). CAs issue Digital Signature Certificates to end-users. For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

No, the requirement of a Digital Signature Certificate (DSC) varies from approval to approval.

When filling an application form that requires a Digital Signature Certificate (DSC), you will not be allowed to upload documents before registering your DSC. Once a DSC is registered, you can upload the digitally signed documents and submit your application after filling in the (mandatory) form fields. Additionally, if you have not filled your Profile Section, you can also register your DSC there.

A Digital Signature Certificate (DSC) works for PDF documents only.

No, it can't be used with multiple NSWS accounts.

A Digital Signature Certificate (DSC) is valid for a period of 1 or 2 years and can be renewed thereafter.

The cost of obtaining a Digital Signature Certificate (DSC) may vary based on the entity issuing it. Please check with the Certifying Authority directly for the charges.

No, NSWS does not provide the service of creating a Digital Signature Certificate (DSC). Please refer to the following Certifying Authorities in India for the creation of a Digital Signature: -
1. Pantasign CA: www.pantasign.com  
2. Safescrypt: www.safescrypt.com  
3. e Mudhra: https://embridge.emudhra.com/  
4. Capricorn: www.certificate.digital  
5. Verasys: www.vsign.in 
6. (n)Code Solutions: www.ncodesolutions.com  
7. IDSign CA: www.idsignca.com

This functionality is currently not available, but we are working on bringing the option to edit Authorised Signatory details to NSWS soon.

Alternatively, you can create a new project (under the multi-project functionality) by going to My Dashboard, clicking on 'Add New Project' and then adding Authorized Signatory details from there. For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

You need to re-register the Digital Signature Certificate (DSC) which can be done in the following ways
1. Authorized Signatory Details Section in Profile Tab 
2. Manage Project tab found under the Dashboard dropdown option at the top right of the screen
3. Approval Form when applying for it
For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

Yes, a digital signature is required for specific type of approvals. The approval which require digital signature will ask for providing the same at the time of submission of the form.  For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

A Digital Signature Certificate authenticates your identity electronically. It also provides you with a high level of security for your online transactions by ensuring absolute privacy of the information exchanged using a Digital Signature Certificate.

It is a registration on NSWS for companies planning to invest in production/manufacturing activities in India, used to support investment-related approvals and facilitation.

Registration on NSWS is required for companies planning to invest in production/manufacturing activities in India. It enables access to investment-related approvals, clearances, and government facilitation through a unified digital platform.

No, it is not mandatory for all investor visa cases, but may support facilitation where applicable.

The Ministry of Home Affairs manages the process through the NSWS platform.

Yes, it may help in smoother processing by enabling verification and faster inter-department coordination, but does not guarantee visa approval speed.

No government fee is charged for NSWS registration itself.

Yes, startups can apply if they are registered legal entities.

Yes, LLPs are eligible if they are engaged in eligible business activity.

No fixed minimum investment is universally required; it depends on sector-specific approvals.

NSWS is a unified portal; MCA is separate (Ministry of Corporate Affairs). They are different systems.

Renewal is not required, as a fresh application can be submitted when needed.

Yes, one company can sponsor multiple foreign experts subject to compliance.

Once the application is submitted, the Sponsorship Letter will be automatically generated and the status will be displayed as Approved.

Common reasons include incomplete documents, non-eligible sector, incorrect details, or non-compliance with FDI norms.

As this is an auto-generated application, you may reapply in case the application is rejected.

No physical verification is required. To apply for the application, you must register on the NSWS portal and complete the registration process. Once registration is complete, you may proceed with submitting the application.

Yes, a newly registered company can apply for a Sponsorship Letter.

They can enter '0' in the turnover field. However, since it is a registered company, they should have the details for all other mandatory/required fields present in the form.

It confirms that the company is inviting/sponsoring a foreign national for a specific project, defining role, duration, and responsibility.

Yes, for most employment/business invitation-based visas, it is a mandatory supporting document.

It is signed by the authorized signatory of the sponsoring company (Director/HR Head/Legal representative).

Yes, digital signatures are generally accepted where legally valid and verifiable.

Not always mandatory, but commonly used for formal validation depending on company policy or embassy requirements.

Yes, a single sponsorship letter can include multiple individuals if clearly listed with roles and details.

Yes, salary/remuneration details are usually included for employment transparency.

It can be included if the company is providing or arranging accommodation; otherwise optional.

Yes, often included to define responsibility for return travel in case of project completion or termination.

No, there is no provision to withdraw the Sponsorship Letter. However, you may reapply with the correct details.

Yes, the sponsor is legally responsible for commitments made in the letter and compliance with immigration rules.

Generally no. Sponsorship must come from the principal employing or inviting entity, unless formally authorized.

Yes, authorities typically require verification of the purpose of visit and project relevance.

Yes, it is a mandatory part of sponsorship documentation.

Not directly. PLI (Production Linked Incentive) is independent, but companies under eligible sectors may align both programs separately.

No. Registration on NSWS and issuance of the Sponsorship Letter do not, by themselves, guarantee the grant of a visa.

The foreign national is required to apply separately through the Indian online Visa portal using the Sponsorship Letter. The visa application shall be examined and granted by the Ministry of External Affairs (MEA) / Ministry of Home Affairs (MHA) in accordance with applicable Government rules and procedures.

The Sponsorship Letter is generated instantly once the company successfully submits the application form on NSWS.

A company can invite multiple foreign professionals through a single application.

Yes. For a company generating multiple Sponsorship Letters, each Sponsorship Letter is issued with a unique number for every foreign professional. The unique Sponsorship Letter number is printed at the top of each letter and is specific to the individual invitee.

The minimum duration of stay is 15 days, and the maximum duration of stay is 6 months. A foreign professional can visit a minimum of one (1) time and a maximum of three (3) times within the approved duration of stay.

After completion of three visits, the company must submit a fresh application on NSWS and generate a new Sponsorship Letter for further visits.

Company's authorised person can fill the application form using the Organization's DSC.

The foreign invitee must enter the Sponsorship Letter Number mentioned at the top of the Sponsorship Letter generated through NSWS.

The applicant company is solely responsible for ensuring that all the information provided in the application is correct and authentic. The compliance officer mentioned in the application details will be contacted by the concerned government authorities for scrutiny or clarification.

The Nodal Officer details must be entered in the Compliance Officer Section of the application. The Compliance Officer shall act as the official point of contact for all communications, correspondence, and verification by the concerned officials involved in the visa granting process.

The Digital Signature Certificate (DSC) used for verifying the PAN in your profile must be the same DSC uploaded in the application.

You may enter '0' and select any country at random before submitting the application.

The application should include the site address of the Indian company where foreign investors are invited to visit.

Kindly note that the application form must be filled and submitted in one continuous session, within a time limit of 2 hours.

You may enter the details of authorized person of the company/director/nodal officer of the company.

The person who is authorized to fill the "Production Investment Business Registration", and taking all the responsibility to fill it.

If the district field is empty, then you may fill the district field manually by selecting the "District" from the drop-down option. 

Please carefully follow the instructions below:

Login to your account on National Single Window System (NSWS).

Navigate to the “Central Approval” section.

Click on “All Approvals” to view the list of available options.

Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.

Once you’ve find the right application, click on “ADD to Dashboard”.

After that, go to the “My Dashboard” section by clicking on it.

Select the “Dashboard” option.

Finally click on “Apply Now” to apply the application.

With progressive de-licensing of the industries, only four industries have been retained under compulsory licensing under the Industries (Development & Regulation) Act, 1951: Electronic Aerospace and Defence Equipment Industrial Explosives Specified Hazardous Chemicals Cigars and cigarettes of tobacco and manufactured tobacco substitutes (Fresh Licenses are not being granted for manufacture of this item on health grounds since 1999.)

Yes, DPIIT issues Industrial License under the Arms Act, 1959 for certain categories of products, specifically for Military and Defence applications.

Under the IDR Act, 1951 Industrial Licenses are granted to applicants for the manufacture of items that are compulsorily licensable under the Industries (Development and Regulation) Act, 1951 (IDR Act) by the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry. Under the Arms Act, 1959 As per the delegation of powers by the Ministry of Home Affairs (MHA), DPIIT issues Industrial Licenses under the Arms Act, 1959 for: Arms and ammunitions of caliber 12.7 mm and above Crew-fired weapons Allied items of defence equipment The Ministry of Home Affairs (MHA) issues Industrial Licenses under the Arms Act, 1959 for: Arms and ammunitions of caliber below 12.7 mm Other items as per the mandate under the Act.

No, only Indian companies are considered for the grant of Industrial Licenses under IDR Act, 1951 and under Arms Act, 1959.

Yes. An SME unit also requires an Industrial License under the IDR Act, 1951 and the Arms Act, 1959 for the manufacture of licensable items under these Acts.

Industrial License is essentially required for all the existing and new industrial units and industrial units that are being expanded or are covered as per Press Note 1 (2019) dated 01-01-2019 published by DPIIT.

Foreign investment is allowed under IDR Act, 1951 and the Arms Act, 1959, however, these Acts do not govern foreign investment specifically. Foreign investment is primarily governed by FDI Policy, FEMA Act and other laws like Companies Act and other regulations issued by Reserve Bank of India, from time to time.

All applications for Industrial Licenses under the IDR Act, 1951 and the Arms Act, 1959, except for Special Economic Zone (SEZ) and Export Oriented Units (EoU), can be applied online through the NSWS Portal.

For SEZ Area, the licenses are issued by the Department of Commerce, Ministry of Commerce & Industry under the IDR Act, 1951, whereas, under the Arms Act 1959, licenses are issued by the Department for Promotion of Industry and Internal Trade (DPIIT).

Yes, a unique acknowledgement number is issued for every successfully completed application on the NSWS portal.

The applications are scrutinized on the NSWS portal for acceptance of applications complete in all respect for further processing

If some information is sought from the applicants, the applicants are requested to submit the information online on NSWS portal only. The applicants are also requested to submit the documents online on NSWS portal only.

If the applications are found complete, the applications are accepted for further processing and the applicants are given acceptance of application, with accepted Application number on the portal itself.

The applications are then circulated to all the concerned agencies, including the state government, where the proposed facility is located, for comments.

After the receipt of comments from all the concerned agencies, the proposal is taken up for the consideration by the Licensing Committee.

The applicants are granted Industrial License (IL) based on the recommendations of the Licensing Committee and due approval process.

The applications are circulated to all the concerned agencies, including the State Government. These agencies may take some time to obtain NOC/clearances from their stakeholders.

However, all efforts are being made to issue the Industrial License within 05 months after receiving the accepted application with complete documents from the applicant.

For documents, only PDF files are allowed, with a maximum size of 2 MB each and up to 10 MB each for land documents, Memorandum of Association (MoA) & Articles of Association (AOA) of the company. Only alphanumeric characters are allowed in the filename. For photographs, only jpg files are allowed. 

The maximum image size is 100KB and image name can be alphanumeric. The applicants are advised to name files for an easy identification of documents.

The applicant is given an opportunity to submit the requisite documents within 30 days.

An application fee of ?2500 is applicable under the IDR Act, 1951, which can be paid online via UPI, Net Banking, Debit Card, or Credit Card etc through the NSWS Portal

The total period of validity of the Industrial license (IL) is 18 years (15 years + extendable by 3 years on the request of an applicant), within which the commercial production has to commence. In case the commercial production has not commenced within this period, the license would be treated as automatically lapsed.

Form G is a progress report that an industrial license (IL) holder must submit every six months before the start of commercial production under IDR Act, 1951. Industrial License application under the Arms Act, 1959.

There is no application fee to apply under the Arms Act, 1959, however, a license fee is prescribed by the Ministry of Home Affairs (MHA) which is to be paid via Demand Draft (sought at a later stage).

Licenses under the Arms Act 1959 are issued without a validity period, provided that the licensee is required to setup the facility for manufacture or proof test of arms and/or ammunition and other activities related to setting up of the facility within 7 years. This 7 years period may be extended by another 3 years on the basis of a written representation, subject to the provisions of the Arms Rules, 2016.

An applicant can primarily apply for manufacture, proof test or both of arms, ammunition, weapons of caliber 12.7 mm and above, crew fired weapons, tanks, armourded fighting vehicles and allied items of defence equipment, configured for military use etc as per Annexure-II of Press Note 1 (2019) dated 01-01-2019 published by DPIIT, under Arms Act, 1959 for grant of an Industrial License.

Please refer to the Document section on NSWS.

Yes. Licensee has to obtain prior permission and shall make an application for commencement of Commercial Production under the Arms Act 1959 to the Ministry of Home Affairs (Arms).

If you are facing issues while uploading documents, try the following solutions: Ensure that your document meets the specified PDF format and size limit. Clear your browser cache and refresh the page. Try using a different browser or device. Check your internet connection for stability. If the issue persists, contact the department for assistance

If you forgot your password, follow these steps:

Click on the "Forgot Password" link on the login page.

Enter your registered username.

Follow the instructions sent to your email to reset your password.

Set a new password and log in again.

The applicant can register his/her grievance on the NSWS Portal (contactus-nsws[at]investindia[dot]org[dot]in) or can contact us on toll free number 1800102584 (Monday to Friday, 9 AM to 6 PM). The applicant can also join Virtual Meeting scheduled from Monday to Friday (Working Days) from 03:00 to 04:00 PM.

The land should have been acquired, either under the ownership or on lease in the name of the company. The address, area, rent/lease period must be clearly mentioned in the land document i.e. registration/lease documents/rent agreement. The land must be free of encumbrances and the company must have the documents supporting the land use as Industrial such as Change of Land Use (CLU) certificate, No Objection Certificate from the concerned State Authority etc. The lease period of 30 years is reduced to valid land lease document at the time of application and approval. However, at the time of extension of validity, the policy applicable shall be followed. The license is location specific and if the land lease expires, the license will also be invalid.

Processing fees/ charges for each approval vary based on type/ location of business/ sector and others. Based on the approvals applied for and the information submitted in the application form, the module will automatically calculate the total fees that need to be paid by the investor. The details of processing fees can be seen after registration and filling the Know Your Approvals questionnaire on the NSWS portal.

No, the National Single Window System does not charge any fee for User Registration.

Application fees can be submitted through various modes of payment viz-a-viz Net Banking, Credit/ Debit Card, UPI, and Wallets. For more information, please refer to the How to view, identify or apply central approvals user guide.

The cancellation process of any approval after submission will be as per the process defined by the respective Central Ministries/ Department and State. Refunds will also be directly issued by them. Kindly contact the respective Central Ministries/ Department and State for further information.

Currently, there is no provision for a refund post submission of the application. In case money has been deducted from the applicant's bank account, user can get in touch with the respective Ministry/ Department/ State to request for refund. The issue of a refund is at the sole discretion of the respective Ministry/ Department/ State.

A PESO license is an approval issued for the manufacture, storage, transport, import, export, or handling of hazardous substances regulated under safety laws in India.

No, trademark registration is not compulsory.

Yes, licenses can generally be amended for increased storage or operational capacity subject to approval.

Yes, gas pipeline systems are regulated under applicable PESO safety standards.

Yes, hazardous waste handling may fall under PESO and environmental safety regulations.

Yes, imported regulated equipment may require testing and certification by PESO-approved authorities.

Yes, testing is generally required before certification or approval is granted.

Yes, compliance audits and inspections may be required periodically.

Yes, a company may hold multiple licenses for different activities or locations.

Yes, electrical safety certificates may be required for hazardous installations.

Yes, ownership or authorized occupancy proof is generally required.

Yes, technical and engineering drawings are commonly required.

Company seal requirements depend on the specific application and authority guidelines.

Yes, digital signatures are accepted for online filings where applicable.

Yes, applicants must disclose the quantity and type of hazardous materials handled.

Yes, operating without required approval may attract penalties, prosecution, or closure orders.

Yes, approvals may be suspended or revoked for safety violations or non-compliance.

Yes, periodic inspections may be conducted to ensure ongoing compliance.

Yes, applicants must submit required compliance declarations and undertakings.

Yes, adequate insurance coverage is often mandatory for hazardous activities.

Yes, PESO approval may be necessary for import/export authorization of regulated products.

Yes, subcontractors may apply if they independently handle regulated activities.

Yes, employee safety and training records may be required during inspection and compliance review.

Yes, emergency response and disaster management plans are usually mandatory.

Yes, reports from authorized inspection agencies are generally accepted.

Environmental clearance may be required depending on the nature and scale of operations.

Yes, timely renewal is mandatory to continue operations legally.

Yes, temporary facilities may obtain approval subject to compliance with safety norms.

Yes, calibration certificates may be required for safety-critical equipment.

Yes, pressure vessels fall under PESO regulations.

Yes, testing and inspection certificates are required for regulated equipment.

Yes, approved layout and site drawings are generally required.

Yes, Fire NOC may be required depending on the activity and local regulations.

Yes, safety compliance certificates are generally mandatory.

Yes, physical inspection is commonly conducted before granting approval.

Yes, licenses may be surrendered, cancelled, or revoked for non-compliance.

Yes, amendments can be made for changes in capacity, layout, ownership, or product details subject to approval.

Yes, explosives storage requires mandatory PESO licensing.

Yes, manufacturing, storage, filling, transport, and use of gas cylinders require PESO approval.

Yes, PESO approval is generally required for importing petroleum products and related equipment.

Yes, LLPs are eligible to apply for PESO approvals.

Yes, startups engaged in regulated activities can apply.

Yes, foreign companies operating in India or importing regulated products may apply subject to applicable laws.

Yes, prescribed government fees apply depending on the type of approval or license.

There is no need to make payment while resolving the query raised.

We would like to provide you with the necessary steps to apply for central approval through our platform for the Transfer of PESO License. Please carefully follow the instructions below:

• Login to your account on National Single Window System (NSWS).
• Navigate to the “Central Approval” section.
• Click on “PESO Approvals” to view the list of available options.
• Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.
• Once you’ve find the right application, click on “ADD to Dashboard”.
• After that, go to the “My Dashboard” section by clicking on it.
• Select the “Dashboard” option.
• Finally click on “Apply Now” to apply the application.
• Select "Existing License"
• Enter the "PESO User ID" and "Docket Number"
• Select transaction type "Transfer of License" and proceed to submit.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

Yes, PESO licenses must be renewed before expiry. Renewal usually requires:

• Updated documents
• Inspection clearance
• Renewal fee payment

We would like to provide you with the necessary steps to apply for central approval through our platform. Please carefully follow the instructions below:

• Login to your account on National Single Window System (NSWS).
• Navigate to the “Central Approval” section.
• Click on “PESO Approvals” to view the list of available options.
• Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.
• Once you’ve find the right application, click on “ADD to Dashboard”.
• After that, go to the “My Dashboard” section by clicking on it.
• Select the “Dashboard” option.
• Finally click on “Apply Now” to apply the application.
• Select "Existing License"
• Enter the "PESO User ID" and "Docket Number"
• Select transaction type "Renewal" and proceed to submit.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

Regarding the PESO query resolution process, when PESO issues a clarification or query, the license/application life cycle at NSWS ends. To respond to the ministry query , you must submit a fresh application with the corrected details both on NSWS and PESO after redirection. PESO will then take over for further processing, and once the license/application is approved, and the certificate is issued, it will be made available to you on NSWS.

• Login to your account on National Single Window System (NSWS).
• Click on “My Dashboard” .
• Select the “Dashboard” option.
• Click on "plus new application " where the query is raised.
• Click on “Apply Now” to apply the application.
• Select "Existing License"
• Enter the "PESO User ID" and "Docket Number"
• Select the transaction type (same as selected in the previous application) and proceed to submit.

We would like to provide you with the necessary steps to apply for central approval through our platform for the amendment of PESO License. Please carefully follow the instructions below:

• Login to your account on National Single Window System (NSWS).
• Navigate to the “Central Approval” section.
• Click on “PESO Approvals” to view the list of available options.
• Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.
• Once you’ve find the right application, click on “ADD to Dashboard”.
• After that, go to the “My Dashboard” section by clicking on it.
• Select the “Dashboard” option.
• Finally click on “Apply Now” to apply the application.
• Select "Existing License"

- Enter the "PESO user I'd" and "Dockey Number"

- Select transaction type "Amendment" and proceed to submit.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

We would like to provide you with the necessary steps to apply for central approval through our platform.

Please carefully follow the instructions below:

• Login to your account on National Single Window System (NSWS).
• Navigate to the “Central Approval” section.
• Click on “PESO Approvals” to view the list of available options.
• Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.
• Once you’ve find the right application, click on “ADD to Dashboard”.
• After that, go to the “My Dashboard” section by clicking on it.
• Select the “Dashboard” option.
• Finally click on “Apply Now” to apply the application.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

If you experience any issues or need further assistance, feel free to contact us, and we’ll be happy to guide you.

PESO operates under the Department for Promotion of Industry and Internal Trade (DPIIT), Government of India.

The approval timeline depends on:

• Type of license
• Completeness of documents
• Inspection process
• Compliance status

It may take anywhere from a few weeks to several months.

The following individuals or organizations can apply:

• Petroleum storage companies
• Gas cylinder manufacturers
• Explosive manufacturers
• Fireworks businesses
• Fuel stations
• Chemical industries
• Importers and transporters of hazardous materials

The main purpose of PESO is to ensure:

• Public safety
• Safe handling and storage of hazardous materials
• Compliance with safety regulations
• Prevention of accidents involving petroleum and explosives

The validity period varies depending on the license category and applicable regulations.

Yes, approval must generally be obtained before starting operations involving regulated materials or equipment.

Petroleum products, LPG cylinders, compressed gases, explosives, fireworks, pressure vessels, cryogenic containers, and hazardous chemicals are regulated by PESO.

Industries dealing with petroleum, explosives, gas cylinders, chemicals, fireworks, pressure vessels, and hazardous materials generally require PESO approval.

Yes, PESO approval is mandatory for activities involving regulated hazardous materials.

PESO licenses are issued by the Petroleum and Explosives Safety Organisation (PESO), Government of India.

PESO approval ensures safe handling, storage, and transportation of hazardous materials while maintaining public and industrial safety standards.

Kindly coordinate directly with PESO or send an email to support.ol@explosives.gov.in for further assistance. Please note that the PESO User ID and the Dockey Number are issued by the PESO team.

Please carefully follow the instructions below:

Login to your account on National Single Window System (NSWS).

Navigate to the “Central Approval” section.

Click on “All Approvals” to view the list of available options.

Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.

Once you’ve find the right application, click on “ADD to Dashboard”.

After that, go to the “My Dashboard” section by clicking on it.

Select the “Dashboard” option.

Finally click on “Apply Now” to apply the application.

Select "Existing License"

Enter the "PESO user I'd" and "Dockey Number"

Select transaction type "Renewal" and proceed to submit.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

Kindly refresh the page, and check whether the go to ministry portal is visible or not . Or Kindly click on "+ new application" fill the application and submit it again. If the same issue persists then please contact us on our toll-free number 18001025841.

There is no need to make payment while resolving the query raised.

Kindly log in to the peso portal using your login ID and password. Once logged in, please update your contact details by visiting my profile link. 

Regarding the PESO query resolution process, when PESO issues a clarification or query, the license/application life cycle at NSWS ends. To respond to the ministry query , you must submit a fresh application with the corrected details both on NSWS and PESO after redirection. PESO will then take over for further processing, and once the license/application is approved, and the certificate is issued, it will be made available to you on NSWS.

Login to your account on National Single Window System (NSWS).

Click on “My Dashboard” .

Select the “Dashboard” option.

Click on "plus new application " where the query is raised.

Click on “Apply Now” to apply the application.

Select "Existing License"

Enter the "PESO user I'd" and "Dockey Number"

Select transaction type "which you've selected in the previous license" and proceed to submit.

Hallmark is the official certification of purity for gold and silver jewellery issued by the Bureau of Indian Standards (BIS). It confirms that the jewellery meets prescribed purity standards.

The purpose of Hallmark certification is to:

• Ensure purity of precious metals
• Protect consumers from fraud
• Build trust in jewellery purchases
• Standardize quality across the jewellery industry

The following can apply:

• Jewellers
• Jewellery manufacturers
• Retail jewellery shops
• Wholesalers dealing in gold or silver jewellery

Hallmark certification is important because it:

• Guarantees metal purity
• Increases customer confidence
• Helps avoid legal issues
• Enhances business credibility
• Supports transparent trade practices

We would like to provide you with the necessary steps to apply for central approval through our platform.

Please carefully follow the instructions below:

• Login to your account on National Single Window System (NSWS).
• Navigate to the “Central Approval” section.
• Click on “All Approvals” to view the list of available options.
• Click on the “Search Bar” and write your application name (Hallmark) or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.
• Once you’ve find the right application, click on “ADD to Dashboard”.
• After that, go to the “My Dashboard” section by clicking on it.
• Select the “Dashboard” option.
• Finally click on “Apply Now” to apply the application.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

Commonly required documents include:

• Business registration certificate
• GST certificate
• Identity proof
• Address proof
• Shop establishment certificate
• Trademark/logo details
• PAN card

BIS Hallmarking is the process of certifying the purity of gold and silver articles according to standards set by the Bureau of Indian Standards.

Yes, hallmarking is mandatory for certain categories of gold jewellery and artefacts in India as per government regulations.

A Hallmark generally contains:

• BIS logo
• Purity/fineness mark
• Assaying and Hallmarking Centre mark
• Jeweller identification mark
• Year/code of marking

It is an instant approval. Once you submit the application with the correct details, it will be approved.

BIS stands for Bureau of Indian Standards.

Yes, small and medium jewellers can also apply for BIS Hallmark registration.

The hallmark will be valid for the entire life-time of the hallmarked jewellery.

The hallmark will be valid for 3 Years.

Selling non-compliant jewellery may result in:

• Penalties
• Legal action
• Loss of customer trust
• Business restrictions

It is a BIS-recognized centre that tests and certifies the purity of jewellery.

Yes, silver jewellery and artefacts can also receive BIS Hallmark certification.

Benefits include:

• Increased customer trust
• Better market reputation
• Legal compliance
• Business growth opportunities

In most cases, GST registration is required for jewellery businesses applying for Hallmark registration.

Applicants can track their application status through the NSWS portal on the Dashboard.

Common purity grades include:

• 24K (999)
• 22K (916)
• 18K (750)
• 14K (585)

We regret to inform you that your hallmark application has been rejected. However, you can reapply by following the steps outlined below.

• Log in to the National Single Window System (NSWS) with your login credentials and click on “My Dashboard”.
• Select “Dashboard,” and find your relevant application which was rejected.
• Click on “+ New Application,” to create a new application.
• Click on “Apply Now” to apply a new application.

Note: Please ensure you fill the form using a fresh Email I’d that has never been used on the “MANAK PORTAL”.

If you need further assistance or clarification, feel free to reach out, and we’ll be happy to guide you through the process.

Kindly coordinate with the concerned Ministry, Department, or State authority for further necessary action.

Kindly add a new application to the dashboard and proceed using a fresh email ID that is not registered on the MANAK portal and has not been used in any previously approved license.

Kindly ensure that a fresh Email ID is used while filling out the Hallmark application. The Email ID should not be previously registered on the MANAK portal.

Standard Operating Procedure (SOP) for Processing FDI Proposals may be accessed over the link https://fifp.gov.in/Forms/SOP.pdf

Every Central Ministries/ Department and State have their own website. The contact details could be explored through respective ministry/state websites. Additionally, you can click on respective ministry/state logo available on the footer section of NSWS portal to visit their respective websites.

You will receive an acknowledgement email once your query is submitted and a ticket number is assigned to each query for further tracking. Queries related to the National Single Window System, its functionality, or any technical challenge being faced by the Investor will be responded to within 72 hours (excluding weekends and public holidays). For more information, please refer to the How to register a query on NSWS user guide.

You can raise Queries related to the NSWS portal, its functionality or any technical challenge faced through the "Query/Feedback" or "Contact" form. Currently, a user cannot raise any query to the Central Ministry or State directly. Only the Central Ministry and State can raise a query to the investor about their submitted application. For more information, please refer to the How to register a query on NSWS user guide.

Yes, you can find various user guides on "Guide" section of home page. In case of further queries you can reach out to us (Contact section on homepage).

Yes, the user can re-open an already lodged grievance and/or call for details. For more information, please refer to the How to register a query on NSWS user guide.

Kindly raise a request under the "Contact" page. For more information, please refer to the How to register a query on NSWS user guide.

If the applicant is unable to find a particular sector, they may file the application under the closest sector to the activities of the company. If the applicant has any queries, they may visit the "Contact" page to submit a query or feedback.

Standard Operating Procedure (SOP) for Processing FDI Proposals may be accessed over the link https://fifp.gov.in/Forms/SOP.pdf

Foreign Direct Investment (FDI) Policy related queries may be submitted in prescribed proforma as given in the following link: https://fifp.gov.in/Forms/FDIPolicyForm.pdf and emailed to fdi-clarification@gov.in.

DPIIT compiles and maintains the data of Foreign Direct Investment regarding FDI Equity inflow in the country as reported by the Reserve Bank of India. It is published on a quarterly basis on the department’s website (https://dpiit.gov.in/). It is published in ‘FDI Statistics’ and ‘FDI Newsletter (formerly SIA Newsletter)’ and uploaded on the website under the heading ‘Publications’ at the links: https://dpiit.gov.in/publications/fdi-statistics and  https://dpiit.gov.in/publications/si-news-letters, respectively.

MHA security clearance form would be required to be submitted in respect of cases as mentioned in para 26. The format of Security Clearance form is availableon the portal (Comprehensive Corner-Forms) at the link https://fifp.gov.in/Forms/SecurityForm.pdf. Kindly upload the duly filled in copy of the same or else your application will not be treated as complete.

The proposal can be withdrawn at any stage after electronic submission till final disposal of the case. To withdraw the application, go to “Withdraw” option against the application tab given in the Dashboard of NSWS. There you have to upload a PDF document stating the reason for withdrawal duly attested by company and provide remarks.

For detailed explanation of the procedure, one can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website

The Documents is available under the comprehensive corner under the heading “Forms” and can be accessed over the link  https://fifp.gov.in/Forms/pharma_format.pdf . The same can be printed out and the duly filed with Department of Pharmaceutical, DIPP.

Para 3.1 of Part I of the Standard Operating Procedure (SOP) for Processing FDI Proposals may be referred to in this regard. The same could be accessed over the link https://fifp.gov.in/Forms/SOP.pdf

It is dependent on the field, restriction on the size or format, if any, will be displayed on the field itself.

After electronic submission of the application, the user will receive email/sms alert to submit a physical copy of the application to the concerned competent authority.

Para 3 of Part III of the Standard Operating Procedure (SOP) for Processing FDI Proposals may be referred to in this regard. The same could be accessedover the link https://fifp.gov.in/Forms/SOP.pdf

The details of the documents required to be uploaded at the time of submission of application may be seen at “Annexure 1” of the Standard Operating Procedure (SOP) for Processing FDI Proposals may be accessedover the link https://fifp.gov.in/Forms/SOP.pdf

If any FDI approval has already been given to the applicant/company, the proposal should be submitted under the category of Amendment Cases. In case the applicant files a fresh application instead of an amendment, the proposal would be treated as closed and the applicant would be asked to file an amendment application.

The same can be done by selecting “Amendment” under Registration Details in the Application form. For detailed explanation of the procedure, one can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website

Once the user registers on NSWS, they can save the progress of a particular application using the “Save as Draft” function and continue to work on the same in the future and add/modify/delete details as per requirements.

Yes, registration on Foreign Investment Facilitation Portal (FIFP) for downstream intimation is required.

User can submit the approval multiple times by creating different projects through the Dashboard on NSWS. User can apply once for the approval under each project that is created

For detailed explanation of the procedure for using Multi project functionality, one can refer the User Guide “Understanding NSWS dashboard and document repository” in the “Guide” section of the NSWS Website

The applicant may request for such change over email id fifp[dash]dipphelpdesk[at]gov[dot]in

In order to submit an application over NSWS portal, user has to register on the portal, for which details such as Name, Mobile, Email etc. are to be provided. User will be sent an OTP on Email as well as the Mobile No for verification. Once the user verifies it, the NSWS account will be created. User can then apply for the FDI Approval from the NSWS Portal.

For detailed explanation of the procedure, one can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website

Yes, User can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website. The document captures the detailed explanation of the procedure on NSWS.

There is no fee for filing an online application.

DPIIT compiles and maintains the data of Foreign Direct Investment regarding FDI Equity inflow in the country as reported by the Reserve Bank of India. It is published on a quarterly basis on the department's website (https://dpiit.gov.in/). It is published in ‘FDI Statistics’ and ‘FDI Newsletter (formerly SIA Newsletter)’ and uploaded on the website under the heading ‘Publications’ at the links: https://dpiit.gov.in/publications/fdi-statistics 

Once a proposal is filed on the NSWS Portal, it is assigned to an administrative Ministry/Department (Competent Authority) for processing and disposal of the case. List of Nodal Officers of such Ministries/Departments can be accessed over the link https://fifp.gov.in/Forms/ListofNodalOfficer.pdf 

After login, the user can access the Dashboard to track status of the application submitted over NSWS Portal. Apart from this, system will send SMS/Email alerts at salient steps of the processing such as Query raised by Administrative Ministry etc.

The time taken in processing of FDI application is specified at Part IV of the Standard Operating Procedure (SOP) for Processing FDI Proposals.

Please refer to Investor Guidance available at https://dpiit.gov.in/for- investors/investor-guidance. Investors are required to provide the description of activities as per the National Industrial Classification (NIC) published by the Ministry of Statistics and Programme Implementation, Government of India NIC 2008 which can be accessed at https://dpiit.gov.in/sites/default/files/NIC-2008.pdf

PN3 Proposals are those proposals which require prior Government approval under the provisions of Para 3.1.1 of the FDI Policy as amended vide Press Note 3 of 2020 dated 17.04.2020 (available at https://dpiit.gov.in/sites/default/files/pn3_2020.pdf) enforced through the corresponding amendment under Rule 6(a) of the Foreign Exchange Management (Non-Debt Instruments) Rules, 2019 (available at https://egazette.nic.in/WriteReadData/2020/219107.pdf).

Para 3.1.1 of the FDI Policy as amended vide Press Note 3 of 2020 dated 17.04.2020 (available at https://dpiit.gov.in/sites/default/files/pn3_2020.pdf) enforced through the Foreign Exchange Management (Non-debt Instruments) Amendment Rules, 2020 dated 22.04.2020 issued by DEA notifying amendments under Rule 6(a) of the Foreign Exchange Management (Non-Debt Instruments) Rules, 2019 (available at https://egazette.nic.in/WriteReadData/2020/219107.pdf) states the following:-

3.1.1(a) A non-resident entity can invest in India, subject to the FDI Policy except in those sectors/activities which are prohibited. However, an entity of a country, which shares land border with India or where the beneficial owner of an investment into India is situated in or is a citizen of any such country, can invest only under the Government route. Further, a citizen of Pakistan or an entity incorporated in Pakistan can invest, only under the Government route, in sectors/activities other than defence, space, atomic energy and sectors/activities prohibited for foreign investment.

3.1.1(b) In the event of the transfer of ownership of any existing or future FDI in an entity in India, directly or indirectly, resulting in the beneficial ownership falling within the restriction/purview of the para 3.1.1(a), such subsequent change in beneficial ownership will also require Government approval.”

Accordingly, in terms of Press Note 3 of 2020, an entity of a country, which shares land border with India or where the beneficial owner of an investment into India is situated in or is a citizen of any such country, can invest only under the Government route. Additionally, any transfer of ownership of any existing or future FDI in an entity in India resulting in the beneficial ownership falling within the aforesaid jurisdiction(s) will also require Government approval.

FDI Policy Circular, 2020 may be accessed over https://dpiit.gov.in/foreign-direct-investment/foreign-direct-investment- policy

Once a proposal is filed online, DPIIT identifies the concerned Administrative Ministry/Department based on the activity of investee company and e-transfers the proposal to the concerned Administrative Ministry/Department (Competent Authority) for processing and disposal of the case. DPIIT monitors overall progress and timely disposal of FDI proposals across all administrative Ministries/Departments

Proposals for foreign investment in sectors/activities requiring Government approval as per the Consolidated FDI Policy dated 15.10.2020, as amended from time to time (FDI Policy) and Foreign Exchange Management (Non-Debt Instrument) Rules, 2019 dated 17.10.2019, as amended from time to time (FEM Non-Debt Instrument Rules 2019) would be filed online through the National Single Window System (NSWS) Portal at www.nsws.gov.in

The applicant would be required to submit the proposal for foreign investment in terms of the guidelines and requirements under the FDI Policy, Standard Operating Procedure (SOP) for processing FDI proposals, as amended from time to time available at https://fifp.gov.in/Forms/SOP.pdf

Clarifications/queries regarding FDI Policy matters can be submitted in prescribed proforma as available at the link: [https://fifp.gov.in/Forms/FDIPolicyForm.pdf] and submitted over email to fdi-clarification@gov.in

Clarifications/queries regarding filing of online application over FIF Portal may be sent over e-mail: fifp[dash]dipphelpdesk[at]gov[dot]in

Foreign Direct Investment (FDI) means investment through equity instruments by a person resident outside India in an unlisted Indian company; or in 10% or more of the post issue paid-up equity capital on a fully diluted basis of a listed Indian company.

In case an existing investment by a person resident outside India in equity instruments of a listed Indian company falls to a level below 10% of the post issue paid-up equity capital on a fully diluted basis, the investment shall continue to be treated as FDI. ‘Fully diluted basis’ means the total number of shares that would be outstanding if all possible sources of conversion are exercised.

The startup application is submitted to obtain DPIIT Startup Recognition and access various government-supported startup benefits, incentives, and schemes.

Generally, recognition is not automatically transferable and may require fresh evaluation.

Yes, regular statutory and annual compliance filings remain mandatory.

No, some benefits require separate applications or approvals.

Yes, authorities may request additional clarification or supporting documents.

Yes, applicants can track their application status online through the NSWS dashboard.

Approval generally takes around 2–10 working days, depending on document verification.

No, there is no official government fee for DPIIT Startup Recognition.

No, sustainability disclosures are generally optional.

Yes, the startup should demonstrate innovation, scalability, or employment/wealth generation potential.

Yes, annual turnover must be disclosed through statutory filings.

Yes, startups employing staff are expected to comply with labour laws.

Environmental approvals are required only where legally applicable.

Yes, registered office address proof is mandatory.

Yes, multiple products or services can be included if they belong to the same startup entity.

Commonly accepted formats include PDF, JPG, JPEG, and PNG.

No, a company seal is generally not mandatory.

No, the application process is completely online.

Yes, digital signatures are accepted wherever applicable.

No, but having a website is recommended for credibility.

No, incubation details are optional.

Yes, the approximate employee count may be requested.

Export or import details are required only if relevant to the business operations.

Yes, manufacturing-related information should be disclosed if applicable.

Yes, service-based startups can apply if they demonstrate innovation and scalability.

Yes, hardware-based startups are eligible.

Patent details are required only if patents have been filed or granted.

Yes, businesses operating in regulated sectors may require additional licenses or approvals.

Yes, startups from most sectors are eligible, except prohibited or illegal activities.

Yes, any grants or government support received should be declared.

Funding details are required only if the startup has already raised funds.

Yes, pre-revenue startups are eligible to apply.

Valuation details are typically required only for specific tax exemption or funding-related benefits.

Newly incorporated startups are generally not required to submit audited financial statements.

Projected revenue details are generally optional.

Pitch deck submission is usually optional unless specifically requested.

A detailed business plan is generally not mandatory but may be requested during evaluation.

Yes, shareholding details may be required as part of the application or compliance process.

No, prior entrepreneurial or startup experience is not required.

No, educational qualifications are not mandatory.

Yes, the startup must clearly explain the innovation, uniqueness, or problem-solving approach of the business.

No, a prototype or MVP is not mandatory, but providing details of the innovation is recommended.

Yes, startups can apply even before launching their product or service.

GST registration is required only if it is applicable to the business under GST regulations.

Yes, the entity’s PAN card is mandatory.

Yes, the Certificate of Incorporation or Registration is mandatory for the application process.

No, sole proprietorships are not eligible for DPIIT Startup Recognition.

Eligible entities include a Private Limited Company, Limited Liability Partnership (LLP), or Registered Partnership Firm.

DPIIT recognition is optional; however, it is required to avail Startup India benefits and exemptions.

Any eligible Indian startup entity that meets the Startup India criteria can apply for recognition.

No, startup registration is not mandatory for raising funds, but DPIIT recognition may help in accessing government schemes, tax benefits, and investor confidence.

If the Company CIN/PAN is already reflecting as registered in the application, kindly coordinate with the Start-up team, as your CIN/PAN appears to be registered with them. Please request the Start-up team to have it removed from their records to proceed further.

If the Company CIN/PAN is already reflecting as registered in the application, kindly coordinate with the Start-up team, as your CIN/PAN appears to be registered with them. Please request the Start-up team to have it removed from their records to proceed further.

While completing the Start-up application, if the message “Email Already Exists” appears, kindly use a new email ID that is not previously registered on the Start-up portal.

Kindly ensure that the text entered contains a minimum of 100 characters and a maximum of 400 characters, including spaces, commas, hyphens, and full stops. (Characters refer to individual alphabets.)