No, a user does not required to register separately on the respective State Single Window portal to apply for state approvals through National Single Window System. For more information, please refer to the How to view, identify or apply state approvals user guide.

The aim of the National Single Window System (NSWS) is to serve as a digital platform that acts as a guide for investors to identify and to apply for approvals as per their business requirements. The National Single Window System as a concept has been introduced to ease the process of applying for regulatory approvals and registrations in India through a single location with an objective as below:-

1. To establish a single-window mechanism by integrating the services provided by various Central Ministries, Departments, and State Governments
2. To provide a one-stop-shop for procuring pre-establishment and pre-operation approvals and permits required to establish a business in India
3. To provide efficient, convenient, transparent, and integrated electronic service to investors, industries, and businesses
4. To provide a uniform and seamless experience to the business user

Invest India, under the guidance of the Department for Promotion of Industry and Internal Trade (DPIIT), overall manages the National Single Window System project. Invest India has following broad roles: 

1. Conceptualization of NSWS 
2. NSWS Portal design 
3. Ministry and State onboarding on NSWS
4. Overall maintenance of the portal
5. Performance monitoring of the portal 

The Know Your Approvals (KYA) module supports information across 32 Central Departments and 35 States. A list of participating Ministries and states can be seen on the NSWS homepage. Currently, the portal hosts applications for approvals from 32 Central Ministries/ Departments and 34 State Governments. For more information, please refer to the How to view, identify or apply central approvals user guide.

No, the National Single Window System does not re-engineer/ change the existing processes/ procedures followed by the respective Ministries for grant of any approval.

The National Single Window System is a single-window mechanism wherein the services provided by various Central Ministries, Departments, and selective State Governments have been integrated to provide a uniform and seamless experience to the investor.

Services that can be availed through the NSWS are as follows but not limited to: 

• Identification of requisite pre-establishment and pre-operation approval for setting up of a business unit in India 
• Application of suggested approvals
• Digital repository for storing documents related to approvals
• Payment of processing fees to issue any approvals
• Post application, tracking and status update on applications submitted
• Easy Renewal
• Information about approvals such as timelines, fees, documents required etc.

Invest India is a non-profit venture under the Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry, Government of India. It is the National Investment Promotion and Facilitation Agency of India and acts as the first point of reference for investors in India.

As the national investment promotion and facilitation agency, Invest India focuses on sector-specific investor targeting and the development of new partnerships to enable sustainable investments in India. In addition to a core team that focuses on sustainable investments, it also partners with substantial investment promotion agencies and multilateral organizations. Invest India also actively works with several Indian states to build capacity as well as bring in global best practices in investment targeting, promotion and facilitation areas. For more details please visit https://www.investindia.gov.in/.

An investor is required to register on the National Single Window System (NSWS) using their email ID and mobile number. Once they complete the registration process, they can apply for pre-establishment and pre-operation approvals given by the Ministries/ Departments/ States that are part of the NSWS.

Once the user has successfully submitted the application, the same is forwarded to the systems of the concerned Ministry/ Department/ State. The Ministry/ Department/ State then follows its internal system to process the application.

The NSWS does not charge any fee for user registration. However, any fee/ charges required by the Ministry/ Department/ State to process the applications for approvals can be paid through the NSWS portal.

Currently, the National Single Window System (NSWS) provides approvals pertaining to 34 States namely Andhra Pradesh, Andaman and Nicobar Islands, Arunachal Pradesh, Assam, Bihar, Chhattisgarh Chandigarh, Dadra and Nagar Haveli and Daman and Diu, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jammu and Kashmir, Jharkhand, Kerala, Karnataka, Lakshadweep, Maharashtra, Madhya Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Odisha, Punjab, Puducherry, Rajasthan, Sikkim, Tamil Nadu, Telangana, Tripura, Uttarakhand, and Uttar Pradesh. If the desired state is not listed in this please reach out to concern state directly. We are working to onboard more states and update relevant information on a periodic basis. For more information, please refer to the How to view, identify or apply state approvals user guide.

The National Single Window System works well on systems with Windows XP or higher installed. For MAC users, please ensure that you have OS X 10.9 or higher with latest updates. The platform requires a minimum screen size of 976px wide, but we recommend using 1024px or higher. For viewing PDF Files, you would require Adobe Acrobat Reader or Google Chrome/ Mozilla Firefox / Apple Safari. For more information, please refer to the Technical Requirements section in any of the user guides.

Yes, a registered user can apply for multiple approvals at a time subject to the:
1. Fulfilment of necessary information required
2. Correct documents uploaded
3. Criteria as defined by the respective Central Ministry, Department, and State Government, for obtaining each approval. 

For more information, please refer to the How to view, identify or apply central approvals user guide.

The timeline for issuance of each applied approval varies as per the timeline defined by the respective Central or State authority and is dependent on fulfilment of all criteria as defined for an applicant.

The status of approved/ rejected applications can be checked on the investor dashboard after logging into the National Single Window System portal. For more information, please refer to the How to view, identify or apply central approvals user guide.

Yes, you are required to use the registered mobile number and email ID to apply for any approval.

Before final submission of the application portal provides options to review and update the information. Once form is submitted application cannot be edited. You can contact the respective Ministry or State for more information on requesting a revision of the information submitted.

Application approval/ rejection procedure is defined by the respective Ministry/ Department. In case of incomplete information/ documents, the department/ ministry will reach out to the applicant directly or you can re-apply for the approval under the Multi-Project functionality (if applicable).

It can sometimes happen that the applicant is unable to proceed to the next page if the progress is not saved due a technical glitch or a fluctuating internet connection or if a component on the page is incomplete. In such a scenario we recommend that the user:
1. Ensure that all mandatory fields are filled on the page
2. Ensure that all required soft copies of the documents are uploaded in the given format and size
3. Try refreshing the page

Digital signatures on application forms are taken only at the time of final submission and users cannot edit forms after final submission. However, if you have digitally signed documents attached to your draft application, you can make changes as needed.

Filling only mandatory fields will allow the applicant to submit the form on the portal. However, we recommend that all the information be filled as to the best of the applicant's knowledge.

The investor will have to login to the NSWS portal to check the status of their application on the dashboard. If the application status is “Approved”, the investor can download the approved certificate issued by the Ministry/ Department from the “Documents” tab. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

An email and SMS will be triggered for every status change of your application.

All partially filled applications in draft mode will be available on the investor dashboard with the status "Not Applied".

The application status and updates can be always viewed on the investor dashboard. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

Yes, post registration and login of the applicant on the portal, any progress on application forms can be saved by clicking on "Save as Draft" and applications can be submitted at a later stage. The applicant dashboard will enable the user to resume work on previously saved applications marked with the “Not Applied” status.  For more information, please refer to the How to view, identify or apply central approvals user guide.

The button is greyed out to indicate that particular approval is not integrated yet and hence not available to apply through NSWS. The "Apply now" will be enabled once the said approval is integrated in future. For more information, please refer to the How to view, identify or apply central approvals user guide.

To know the pre-requisites to apply for an approval, we request you to please go through the approval details section. You can access it by clicking on All Approvals (under Central Approvals) on the Homepage, searching the name of approval and then clicking on the name of the Approval. Under that tab, information like About the Approval, Validity, Fees, Documents required, Who can Apply, Acts and Rules and Issuing Authority specific to that approval can be found. For more information, please refer to the How to view, identify or apply central approvals user guide.

Any approval required to set up a business establishment falls under the category of pre-establishment approvals and the approval required to begin business operations fall under the category of pre-operation approvals.

The National Single Window System (NSWS) is a digital platform that brings together all pre-operation and pre-establishment approvals, related to setting up a business, given by Central and State governments onto a single platform where the term approvals refer to any regulatory approvals/ registrations/ permits required to commence business operations in India. The final decision to grant the approval lies with the Ministry / Department / State. NSWS does not issue any approvals.

Please refresh the page and clear your browser cache before attempting again. Alternatively, you may try accessing the portal using a different web browser.

If the issue persists, kindly write to us at contactus-nsws@investindia.org.in

or contact our support team at 18001025841 for further assistance.

Password must include at least one uppercase letter, lowercase letter, number, special character(@) and should be between 6-20 characters.

To verify your PAN using Digilocker, it's a pre-requisite to add your PAN in your digilocker account.

If you click "confirm" without adding your PAN in digilocker, you will still be redirected to Digilocker portal where you will be shown the list of available documents. As it doesn't have PAN, so PAN will not be shown in the Digilocker repository. Once you click "Allow" button, it will take you back to NSWS with status as "Verification Failed" and a message "No PAN document found in your DigiLocker repository. Kindly make sure your PAN is available in your DigiLocker account."
Also the "Next" button will be disabled in this case. You can click on "Go Back" button and then try doing again.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.

This happens sometime because of some technical issues at Digilocker end and is generally automatically resolved after sometime. In this case, you can try again after sometime.

First you need to ensure that your PAN is present in your digilocker account.

Once PAN is added in digilocker, you can click "confirm" from NSWS popup window and you will be redirected to digilocker portal. You would then need to tick the PAN checkbox and give consent to fetch PAN into NSWS by clicking "Allow" button.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.

No. To verify your PAN using Digilocker, it's a pre-requisite to add your PAN in your digilocker account.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.
 

In this case, you would need to add DSC against the authorised signatory to apply for that approval even if you have verified your PAN using Digilocker.

Yes, you can add DSC against the authorised signatory even after verifying your PAN through Digilocker, however that is not mandatory.
 

Currently, only Sole Proprietors have the option to verify their PAN using two options, Digilocker and DSC.
For any other investors, they can verify their PAN using Digitally Signed Certificate only.
For more information, please refer to the "Register on NSWS using DigiLocker" user guide.

If you encounter any issues during registration, such as not receiving OTP or facing technical difficulties, you can visit the Digilocker "Need Help" section on their website or app for troubleshooting steps. Alternatively, you can contact Digilocker support for assistance.

Digilocker can be accessed through its official website (digilocker.gov.in) or via the Digilocker mobile app, available on Google Play Store and Apple App Store.
You can create an account by going to the portal, clicking signup and then entering full name, date of birth, gender, mobile number, email id and then setting 6 digit security pin. Alternately, you can check Sign In/Sign Up section in FAQ page of Digilocker website.

Digilocker is an online platform launched by the Government of India under the Digital India initiative. It provides citizens with a secure digital space to store and access their important documents and certificates digitally. Users can store various documents such as Aadhaar card, driving license, PAN card, voter ID, school/college certificates, vehicle registration documents, and more.

A Sole Proprietor can use his/her personal PAN if the business is registered with it. If the business has a separate PAN, then the business PAN should be used.

A Sole Proprietor may require a GSTIN based on their annual business turnover. Please refer to the relevant regulations to assess the requirement for your business. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

Yes, Sole Proprietors can apply for approvals on NSWS. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

The National Single Window System is designed and built for both foreign and domestic investors/ entrepreneurs of any sector, scale and size.  For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

Yes, a business user/ investor has to register on the National Single Window System by clicking on "Sign Up Now" before applying for any service from the portal. The user requires an email ID and mobile number to register. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

Yes, the applicant can update information such as the communication address and mobile number, however, other fields are not editable. Therefore, the applicant needs to be careful and sure about the information filled during registration process.

Yes, currently, you can update your Postal address, communication address and GSTIN, remaining fields are not editable. Therefore, applicant needs to be careful and sure about the information filled while registering. For more information, please refer to the How to reset password, add member, transfer ownership or reset profile user guide

No, user ID or login credentials created on the National Single Window System (NSWS) cannot be used to log in to the respective Ministry/ Department’s portal. The credentials created by the investor earlier on the respective department portal still stand valid. However, the same cannot be used to log in to the National Single Window System. 

The applicant can update the details from the “Profile” section. Only the Full Name, Mobile Number, and Password can be updated. The user cannot change the Email Address. For more information, please refer to the How to reset password, add member, transfer ownership or reset profile user guide.

It might be possible in the case where the password was forgotten or because of the cache memory of the applicant's browser. Request you to first clear your browser cache, if the issue persists, please reset your password. For more information, please refer to the How to register, sign in, create business profile on NSWS user guide.

A registered user can track their application on real time basis by accessing the "My Dashboard" section. For more information, please refer to the How to view, identify or apply central approvals user guide.

No, it is not mandatory for the user. Know Your Approvals (KYA) is designed for the applicants who are not aware of the approvals they would require to set up their business. If the applicant already knows about the approvals required for their business, they can directly log in and apply for required approvals under the "All Approvals" section, without taking the KYA questionnaire. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

Disclaimer: KYA service serves as an advisory tool to identify approvals based on your inputs and is to be used for guidance purposes only. You are required to conduct your own individual assessment of generated list before applying for approvals.
 

Yes, the applicant has an option of adding or removing the identified approvals from their approvals list which Know Your Approvals module generates. 

The uploaded documents can be viewed and downloaded from the "Documents" tab on the Dashboard. The user can upload documents while filing up the application form, and they automatically get stored in the “Documents" tab. For more information, please refer to the Understanding NSWS dashboard and document repository user guide

The applicant can get additional information by clicking on the (?) symbol beside each question/ dropdown field in the Know Your Approvals (KYA) questionnaire. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

A user can add as many approvals as they require for their business in one project.

A new project can be added by going to My Dashboard and clicking on 'Add New Project'. A Digital Signature Certificate (DSC) can also be registered here by filling the Authorized Signatory Details section. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

There is no limit on the number of projects that can be added. A default project will always be created for the user upon registration. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

Multi-project is a functionality that lets Investors apply for the same approval multiple times within a single project or under different projects. Multi-project was introduced for scenarios where approvals require re-application (either for renewals or because of rejections). For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

The India Industrial Land Bank portal is a GIS-based land mapping. It enables investors to identify the land availability in various states to setup their business infrastructure.

Yes, an email mentioning a change of status in your application (if a query is raised by a Ministry) will be sent to your registered email ID. Details of the status change can be accessed on your dashboard after logging in to your NSWS account. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

Yes, "Documents" Section can be accessed by all the registered members who have been invited/added by "Owner" of the registered business entity under NSWS portal. For more information, please refer to the Understanding NSWS dashboard and document repository user guide.

KYA is completely dependent on the information provided by you and is only for guidance purpose. We recommend that you undertake your own independent analysis before applying for generated list of approvals. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

Know Your Approval (KYA) is a user-friendly tool to help you identify the Central and State Government approvals required. This service uses an intelligent questionnaire to capture information about your proposed business activities and identifies an indicative list of relevant approvals that may be required to set up your business in India. It may be noted that the list of approvals indicated by this module is based on user input and shall be used for guidance purposes only. For more information, please refer to the How to operate KYA (Know Your Approvals) module on NSWS user guide.

For changing the CIN and entity type, please provide the entity and CIN change request on the company letterhead, duly signed and stamped by the Director as per MCA requirements, along with copies of the CIN and PAN.

For changing the registered Email ID, please share the transfer ownership request on the company letter head, signed and stamped by the director/partner/authorized person along with the copy of CIN/LLP and PAN.

For changing the company’s CIN, please provide the CIN change request on your letterhead, duly signed and stamped by the Director as per MCA requirements, along with copies of the CIN and PAN.

For changing the entity type, please provide the entity and name change request on the letterhead for case consideration, duly signed and stamped by the Director as per MCA requirements, along with copies of the CIN and PAN.

To process the change of entity type, please provide the entity and name change request on the letterhead for the case consideration, along with copies of the company PAN and CIN.

To initiate a change in the entity type, please submit a formal request indicating the desired entity type and name change for case consideration. Kindly attach copies of the Company PAN and CIN along with the request letter-head.

No. It is not a license or approval.

No. It is only an acknowledgement of self-declaration.

Yes. Registration on the National Single Window System (NSWS) is mandatory.

No. There is One Company-One IEM.

Yes. Amendment can be made through the online amendment module.

In cases where the value of Plant and Machinery is less than or equal to 125 crores and turnover is greater than 500 crores, submission of a full copy of the Income Tax Return is required.

The applicant must submit a copy of the No Objection Certificate (NoC) issued by the Directorate of Sugar, Krishi Bhawan, New Delhi. The NoC must clearly mention the Name of the Company, Complete Location Address, IEM Number, and Revised production capacity of Sugar (in TCD).

A copy of the Distance Certificate, valid for one month for a new factory along with the other relevant documents. The Distance Certificate. forwarded by the Commissioner of Sugar of the concemed State and also mentioning the capacity of Sugar in TCD.

The company must submit-a declaration on the company's official. letterhead. The declaration must clearly state that the chemicals proposed to be manufactured are non-hazardous in nature. The document must be duly signed and stamped by the authorized signatory of the company.

The applicant must submit a copy of the No Objection Certificate (NoC) issued by the Directorate of Sugar, Krishi Bhawan, New Delhi (in case of raw material as sugarcane). Clearly mention the production. capacity/revised production capacity (per annum). Ensure that the company name, location address, and IEM number. match the details mentioned in the application.

Yes. Applicants are required to forward their request for amendment in Part-B on the company's letterhead signed by an authorized officer, giving specific reasons/justification for changes to be incorporated. Amendment will be made after approval of the Joint Secretary (IEM) of the Department.

Typographical errors, Correction in investment figures, Revision of production capacity, Correction in commencement date etc.

No. New applications for IEM will not be accepted on the G2B Portal after migration. All new filings must be made through NSWS.

No. IEM is self-declaratory.

No. Previously issued IEM numbers remain unchanged. NSWS may generate a separate reference number for tracking.

No. All statutory approvals must be obtained separately

The record remains incomplete and may affect statistical and policy records.

NSWS Helpdesk-Toll Free: 1800-102-584Email: contactus-nsws[at]investindia[dot]org[dot]in 

IEM Data Section, Department for Promotion of Industry and Internal Trade may be contacted at Phone: 011-23061177, Email: iem-section-dpiit[at]gov[dot]in

Please ensure that you have registered your profile as per the PAN of the organization and selected the correct entity type. If it is incorrect, please raise a ticket on contactus-nsws@investindia.org.in or contact at 18001025841.

This is to inform you that, please follow below steps to get your IEM details

Click on “Legacy Data Dashboard”

Click on “Add Legacy Approval”

Choose “IEM Part‑A” From the approval type dropdown

Enter the IEM Registration Number

Enter the Registration Date(Provide the date in the correct format :DD/MM/YYYY unless the portal specifies otherwise)

Click on the “Validate” Button

We request you to please find the steps mentioned below for applying IEM PART-B.

Login to NSWS with your login credentials.

Click on "My Dashboard"

Click On "Legacy Data Approval"

Click On "Add Legacy Approval"

Click On "Select approval"

Click On "Fill registration no."

Click On "Date of Year"

Click On "Validate"

Click On " Back to NSWS Dashboard"

Now search the IEM PART B application

Then add the approval on dashboard

Click on "Apply Now" to fill the application.

NOTE-1. if the application has already been approved on G2B portal then the investor needs to validate from add legacy approval

2. If you already applied the IEM PART-A through NSWS portal you may directly apply for IEM part-B

If you already have the Parent approval of IEM PART-A, Kindly apply for Amendment of IEM PART-A and proceed to add the product.

Please find the steps mentioned below for applying IEM PART-A Amendment.

Login to NSWS with your login credentials.

Click on "My Dashboard"

Click On "Legacy Data Approval"

Click On "+ Amendment"

Click On " Back to NSWS Dashboard"

Now the amendment application will be visible on your dashboard.

Click on "Apply Now" to fill the application.

As per the ministry requirement the annual existing capacity should be greater than 0. please enter the value greater than 0 and try to apply for the approval.

The application is designed by the ministry, as per the ministry requirement Turnover should be greater then 125 crore.

Yes, It is mandatory to create Class-3 Individual/Organizational DSC for PAN verification.

While filling in the authorized signatory details, please provide the information of an individual person. However, for the verification of the registered PAN, ensure that the DSC is uploaded according to the entity type of the registered PAN

For verification of the registered PAN of a sole proprietor, please upload an Individual DSC Class-3. Ensure that the name registered against the PAN is the name of the individual. The name on the DSC should be mentioned as “PERSONAL”.

For verification of the registered PAN, please ensure that the Digital Signature Certificate (DSC) is issued in accordance with the entity type of the PAN. Additionally, the name on the DSC must match exactly with the name registered against the PAN. Any discrepancies in the name or entity type may result in verification failure." Please create an Organizational DSC of Class-3.

For PAN verification on the NSWS portal, it is required that the DSC should match the entity type of the registered PAN. For an Incorporated Company, LLP, or other entities, please create and use a Class-3 Organizational DSC for this verification.

For PAN verification on the NSWS portal, it is required that the DSC should match the entity type of the registered PAN. For a sole proprietor, please create and use a Class-3 Individual DSC for this verification.

Kindly test your Digital Signature Certificate (DSC) using the following link: emBridge

If your DSC works fine there, it should also work on NSWS. Please check and confirm its functionality. If it does not work on the E-mudhra link, we recommend reaching out to your DSC vendor for assistance.

Please connect with DSC provider.

It may be because project is not mapped with the registered DSC. Please map the required project in the profile section and try again.

It may an issue with the certificate. Please connect with your DSC provider and get the DSC in the name of "personal" the name should be personal itself if the register PAN is sole proprietorship.

It may be because the mobile number entered in the contact form is not correct. Please go to profile and edit the mobile number again in(+91) contact form.

It may be because the screen is zoomed in. Please zoom out the page to get the DSC register button.

No, it is optional but should be filled if the user wants to add their Digital Signature Certificate (DSC). For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

No, they are not accepted. Wherever self-attestation has been facilitated as a part of submitting an application for service, the original documents are required to be produced at the point of getting the service. In the case of Digital Signature Certificate (DSC) applicants, they can directly approach Certifying Authorities (CA) at the CA premises with original supporting documents, in which case self-attestation of copies will be sufficient.

There are 2 classes of Digital Signature Certificate (DSC) in India: -
1. Class 2: The identity of a person is verified against a trusted, pre-verified database.
2. Class 3: This is the highest level where the person needs to present themselves in front of a Registration Authority (RA) and prove their identity.

There are two ways of getting a Digital Signature Certificate (DSC): -
1. Save certificate within pen drive/crypto device: When applying for the DSC, a pen drive/crypto device is shared with the user and it can be used to digitally sign documents when inserted into the respective machine/device.
2. Save certificate within device: For cases where using a pen drive is a hassle, the DSC can be saved on the device and be used to sign the documents digitally through the software of the Certifying Authority (e.g., e-Mudhra has the software emBridge). NSWS has integrated e-Mudhra services.
Note: The Office of Controller of Certifying Authorities (CCA), issues Certificates only to Certifying Authorities (CAs). CAs issue Digital Signature Certificates to end-users. For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

No, the requirement of a Digital Signature Certificate (DSC) varies from approval to approval.

When filling an application form that requires a Digital Signature Certificate (DSC), you will not be allowed to upload documents before registering your DSC. Once a DSC is registered, you can upload the digitally signed documents and submit your application after filling in the (mandatory) form fields. Additionally, if you have not filled your Profile Section, you can also register your DSC there.

A Digital Signature Certificate (DSC) works for PDF documents only.

No, it can't be used with multiple NSWS accounts.

A Digital Signature Certificate (DSC) is valid for a period of 1 or 2 years and can be renewed thereafter.

The cost of obtaining a Digital Signature Certificate (DSC) may vary based on the entity issuing it. Please check with the Certifying Authority directly for the charges.

No, NSWS does not provide the service of creating a Digital Signature Certificate (DSC). Please refer to the following Certifying Authorities in India for the creation of a Digital Signature: -
1. Pantasign CA: www.pantasign.com  
2. Safescrypt: www.safescrypt.com  
3. e Mudhra: https://embridge.emudhra.com/  
4. Capricorn: www.certificate.digital  
5. Verasys: www.vsign.in 
6. (n)Code Solutions: www.ncodesolutions.com  
7. IDSign CA: www.idsignca.com

This functionality is currently not available, but we are working on bringing the option to edit Authorised Signatory details to NSWS soon.

Alternatively, you can create a new project (under the multi-project functionality) by going to My Dashboard, clicking on 'Add New Project' and then adding Authorized Signatory details from there. For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

You need to re-register the Digital Signature Certificate (DSC) which can be done in the following ways
1. Authorized Signatory Details Section in Profile Tab 
2. Manage Project tab found under the Dashboard dropdown option at the top right of the screen
3. Approval Form when applying for it
For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

Yes, a digital signature is required for specific type of approvals. The approval which require digital signature will ask for providing the same at the time of submission of the form.  For more information, please refer to the How to add Digital signature certificate on NSWS user guide.

A Digital Signature Certificate authenticates your identity electronically. It also provides you with a high level of security for your online transactions by ensuring absolute privacy of the information exchanged using a Digital Signature Certificate.

The Digital Signature Certificate (DSC) used for verifying the PAN in your profile must be the same DSC uploaded in the application.

You may enter '0' and select any country at random before submitting the application.

The application should include the site address of the Indian company where foreign investors are invited to visit.

Kindly note that the application form must be filled and submitted in one continuous session, within a time limit of 2 hours.

You may enter the details of authorized person of the company/director/nodal officer of the company.

The person who is authorized to fill the "Production Investment Business Registration", and taking all the responsibility to fill it.

If the district field is empty, then you may fill the district field manually by selecting the "District" from the drop-down option. 

Please carefully follow the instructions below:

Login to your account on National Single Window System (NSWS).

Navigate to the “Central Approval” section.

Click on “All Approvals” to view the list of available options.

Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.

Once you’ve find the right application, click on “ADD to Dashboard”.

After that, go to the “My Dashboard” section by clicking on it.

Select the “Dashboard” option.

Finally click on “Apply Now” to apply the application.

With progressive de-licensing of the industries, only four industries have been retained under compulsory licensing under the Industries (Development & Regulation) Act, 1951: Electronic Aerospace and Defence Equipment Industrial Explosives Specified Hazardous Chemicals Cigars and cigarettes of tobacco and manufactured tobacco substitutes (Fresh Licenses are not being granted for manufacture of this item on health grounds since 1999.)

Yes, DPIIT issues Industrial License under the Arms Act, 1959 for certain categories of products, specifically for Military and Defence applications.

Under the IDR Act, 1951 Industrial Licenses are granted to applicants for the manufacture of items that are compulsorily licensable under the Industries (Development and Regulation) Act, 1951 (IDR Act) by the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry. Under the Arms Act, 1959 As per the delegation of powers by the Ministry of Home Affairs (MHA), DPIIT issues Industrial Licenses under the Arms Act, 1959 for: Arms and ammunitions of caliber 12.7 mm and above Crew-fired weapons Allied items of defence equipment The Ministry of Home Affairs (MHA) issues Industrial Licenses under the Arms Act, 1959 for: Arms and ammunitions of caliber below 12.7 mm Other items as per the mandate under the Act.

No, only Indian companies are considered for the grant of Industrial Licenses under IDR Act, 1951 and under Arms Act, 1959.

Yes. An SME unit also requires an Industrial License under the IDR Act, 1951 and the Arms Act, 1959 for the manufacture of licensable items under these Acts.

Industrial License is essentially required for all the existing and new industrial units and industrial units that are being expanded or are covered as per Press Note 1 (2019) dated 01-01-2019 published by DPIIT.

Foreign investment is allowed under IDR Act, 1951 and the Arms Act, 1959, however, these Acts do not govern foreign investment specifically. Foreign investment is primarily governed by FDI Policy, FEMA Act and other laws like Companies Act and other regulations issued by Reserve Bank of India, from time to time.

All applications for Industrial Licenses under the IDR Act, 1951 and the Arms Act, 1959, except for Special Economic Zone (SEZ) and Export Oriented Units (EoU), can be applied online through the NSWS Portal.

For SEZ Area, the licenses are issued by the Department of Commerce, Ministry of Commerce & Industry under the IDR Act, 1951, whereas, under the Arms Act 1959, licenses are issued by the Department for Promotion of Industry and Internal Trade (DPIIT).

Yes, a unique acknowledgement number is issued for every successfully completed application on the NSWS portal.

The applications are scrutinized on the NSWS portal for acceptance of applications complete in all respect for further processing

If some information is sought from the applicants, the applicants are requested to submit the information online on NSWS portal only. The applicants are also requested to submit the documents online on NSWS portal only.

If the applications are found complete, the applications are accepted for further processing and the applicants are given acceptance of application, with accepted Application number on the portal itself.

The applications are then circulated to all the concerned agencies, including the state government, where the proposed facility is located, for comments.

After the receipt of comments from all the concerned agencies, the proposal is taken up for the consideration by the Licensing Committee.

The applicants are granted Industrial License (IL) based on the recommendations of the Licensing Committee and due approval process.

The applications are circulated to all the concerned agencies, including the State Government. These agencies may take some time to obtain NOC/clearances from their stakeholders.

However, all efforts are being made to issue the Industrial License within 05 months after receiving the accepted application with complete documents from the applicant.

For documents, only PDF files are allowed, with a maximum size of 2 MB each and up to 10 MB each for land documents, Memorandum of Association (MoA) & Articles of Association (AOA) of the company. Only alphanumeric characters are allowed in the filename. For photographs, only jpg files are allowed. 

The maximum image size is 100KB and image name can be alphanumeric. The applicants are advised to name files for an easy identification of documents.

The applicant is given an opportunity to submit the requisite documents within 30 days.

An application fee of ?2500 is applicable under the IDR Act, 1951, which can be paid online via UPI, Net Banking, Debit Card, or Credit Card etc through the NSWS Portal

The total period of validity of the Industrial license (IL) is 18 years (15 years + extendable by 3 years on the request of an applicant), within which the commercial production has to commence. In case the commercial production has not commenced within this period, the license would be treated as automatically lapsed.

Form G is a progress report that an industrial license (IL) holder must submit every six months before the start of commercial production under IDR Act, 1951. Industrial License application under the Arms Act, 1959.

There is no application fee to apply under the Arms Act, 1959, however, a license fee is prescribed by the Ministry of Home Affairs (MHA) which is to be paid via Demand Draft (sought at a later stage).

Licenses under the Arms Act 1959 are issued without a validity period, provided that the licensee is required to setup the facility for manufacture or proof test of arms and/or ammunition and other activities related to setting up of the facility within 7 years. This 7 years period may be extended by another 3 years on the basis of a written representation, subject to the provisions of the Arms Rules, 2016.

An applicant can primarily apply for manufacture, proof test or both of arms, ammunition, weapons of caliber 12.7 mm and above, crew fired weapons, tanks, armourded fighting vehicles and allied items of defence equipment, configured for military use etc as per Annexure-II of Press Note 1 (2019) dated 01-01-2019 published by DPIIT, under Arms Act, 1959 for grant of an Industrial License.

Please refer to the Document section on NSWS.

Yes. Licensee has to obtain prior permission and shall make an application for commencement of Commercial Production under the Arms Act 1959 to the Ministry of Home Affairs (Arms).

If you are facing issues while uploading documents, try the following solutions: Ensure that your document meets the specified PDF format and size limit. Clear your browser cache and refresh the page. Try using a different browser or device. Check your internet connection for stability. If the issue persists, contact the department for assistance

If you forgot your password, follow these steps:

Click on the "Forgot Password" link on the login page.

Enter your registered username.

Follow the instructions sent to your email to reset your password.

Set a new password and log in again.

The applicant can register his/her grievance on the NSWS Portal (contactus-nsws[at]investindia[dot]org[dot]in) or can contact us on toll free number 1800102584 (Monday to Friday, 9 AM to 6 PM). The applicant can also join Virtual Meeting scheduled from Monday to Friday (Working Days) from 03:00 to 04:00 PM.

The land should have been acquired, either under the ownership or on lease in the name of the company. The address, area, rent/lease period must be clearly mentioned in the land document i.e. registration/lease documents/rent agreement. The land must be free of encumbrances and the company must have the documents supporting the land use as Industrial such as Change of Land Use (CLU) certificate, No Objection Certificate from the concerned State Authority etc. The lease period of 30 years is reduced to valid land lease document at the time of application and approval. However, at the time of extension of validity, the policy applicable shall be followed. The license is location specific and if the land lease expires, the license will also be invalid.

Processing fees/ charges for each approval vary based on type/ location of business/ sector and others. Based on the approvals applied for and the information submitted in the application form, the module will automatically calculate the total fees that need to be paid by the investor. The details of processing fees can be seen after registration and filling the Know Your Approvals questionnaire on the NSWS portal.

No, the National Single Window System does not charge any fee for User Registration.

Application fees can be submitted through various modes of payment viz-a-viz Net Banking, Credit/ Debit Card, UPI, and Wallets. For more information, please refer to the How to view, identify or apply central approvals user guide.

The cancellation process of any approval after submission will be as per the process defined by the respective Central Ministries/ Department and State. Refunds will also be directly issued by them. Kindly contact the respective Central Ministries/ Department and State for further information.

Currently, there is no provision for a refund post submission of the application. In case money has been deducted from the applicant's bank account, user can get in touch with the respective Ministry/ Department/ State to request for refund. The issue of a refund is at the sole discretion of the respective Ministry/ Department/ State.

Kindly coordinate directly with PESO or send an email to support.ol@explosives.gov.in for further assistance. Please note that the PESO User ID and the Dockey Number are issued by the PESO team.

Please carefully follow the instructions below:

Login to your account on National Single Window System (NSWS).

Navigate to the “Central Approval” section.

Click on “All Approvals” to view the list of available options.

Click on the “Search Bar” and write your application name or Select the appropriate Ministry Name from the list or you can use the search Bar to type in the specific ministry name you’re looking for.

Once you’ve find the right application, click on “ADD to Dashboard”.

After that, go to the “My Dashboard” section by clicking on it.

Select the “Dashboard” option.

Finally click on “Apply Now” to apply the application.

Select "Existing License"

Enter the "PESO user I'd" and "Dockey Number"

Select transaction type "Renewal" and proceed to submit.

Please ensure you complete all the required fields and upload any necessary documents as part of the process and Submit the application.

Kindly refresh the page, and check whether the go to ministry portal is visible or not . Or Kindly click on "+ new application" fill the application and submit it again. If the same issue persists then please contact us on our toll-free number 18001025841.

There is no need to make payment while resolving the query raised.

Kindly log in to the peso portal using your login ID and password. Once logged in, please update your contact details by visiting my profile link. 

Regarding the PESO query resolution process, when PESO issues a clarification or query, the license/application life cycle at NSWS ends. To respond to the ministry query , you must submit a fresh application with the corrected details both on NSWS and PESO after redirection. PESO will then take over for further processing, and once the license/application is approved, and the certificate is issued, it will be made available to you on NSWS.

Login to your account on National Single Window System (NSWS).

Click on “My Dashboard” .

Select the “Dashboard” option.

Click on "plus new application " where the query is raised.

Click on “Apply Now” to apply the application.

Select "Existing License"

Enter the "PESO user I'd" and "Dockey Number"

Select transaction type "which you've selected in the previous license" and proceed to submit.

Kindly coordinate with the concerned Ministry, Department, or State authority for further necessary action.

Kindly add a new application to the dashboard and proceed using a fresh email ID that is not registered on the MANAK portal and has not been used in any previously approved license.

Kindly ensure that a fresh Email ID is used while filling out the Hallmark application. The Email ID should not be previously registered on the MANAK portal.

Standard Operating Procedure (SOP) for Processing FDI Proposals may be accessed over the link https://fifp.gov.in/Forms/SOP.pdf

Every Central Ministries/ Department and State have their own website. The contact details could be explored through respective ministry/state websites. Additionally, you can click on respective ministry/state logo available on the footer section of NSWS portal to visit their respective websites.

You will receive an acknowledgement email once your query is submitted and a ticket number is assigned to each query for further tracking. Queries related to the National Single Window System, its functionality, or any technical challenge being faced by the Investor will be responded to within 72 hours (excluding weekends and public holidays). For more information, please refer to the How to register a query on NSWS user guide.

You can raise Queries related to the NSWS portal, its functionality or any technical challenge faced through the "Query/Feedback" or "Contact" form. Currently, a user cannot raise any query to the Central Ministry or State directly. Only the Central Ministry and State can raise a query to the investor about their submitted application. For more information, please refer to the How to register a query on NSWS user guide.

Yes, you can find various user guides on "Guide" section of home page. In case of further queries you can reach out to us (Contact section on homepage).

Yes, the user can re-open an already lodged grievance and/or call for details. For more information, please refer to the How to register a query on NSWS user guide.

Kindly raise a request under the "Contact" page. For more information, please refer to the How to register a query on NSWS user guide.

If the applicant is unable to find a particular sector, they may file the application under the closest sector to the activities of the company. If the applicant has any queries, they may visit the "Contact" page to submit a query or feedback.

Standard Operating Procedure (SOP) for Processing FDI Proposals may be accessed over the link https://fifp.gov.in/Forms/SOP.pdf

Foreign Direct Investment (FDI) Policy related queries may be submitted in prescribed proforma as given in the following link: https://fifp.gov.in/Forms/FDIPolicyForm.pdf and emailed to fdi-clarification@gov.in.

DPIIT compiles and maintains the data of Foreign Direct Investment regarding FDI Equity inflow in the country as reported by the Reserve Bank of India. It is published on a quarterly basis on the department’s website (https://dpiit.gov.in/). It is published in ‘FDI Statistics’ and ‘FDI Newsletter (formerly SIA Newsletter)’ and uploaded on the website under the heading ‘Publications’ at the links: https://dpiit.gov.in/publications/fdi-statistics and  https://dpiit.gov.in/publications/si-news-letters, respectively.

MHA security clearance form would be required to be submitted in respect of cases as mentioned in para 26. The format of Security Clearance form is availableon the portal (Comprehensive Corner-Forms) at the link https://fifp.gov.in/Forms/SecurityForm.pdf. Kindly upload the duly filled in copy of the same or else your application will not be treated as complete.

The proposal can be withdrawn at any stage after electronic submission till final disposal of the case. To withdraw the application, go to “Withdraw” option against the application tab given in the Dashboard of NSWS. There you have to upload a PDF document stating the reason for withdrawal duly attested by company and provide remarks.

For detailed explanation of the procedure, one can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website

The Documents is available under the comprehensive corner under the heading “Forms” and can be accessed over the link  https://fifp.gov.in/Forms/pharma_format.pdf . The same can be printed out and the duly filed with Department of Pharmaceutical, DIPP.

Para 3.1 of Part I of the Standard Operating Procedure (SOP) for Processing FDI Proposals may be referred to in this regard. The same could be accessed over the link https://fifp.gov.in/Forms/SOP.pdf

It is dependent on the field, restriction on the size or format, if any, will be displayed on the field itself.

After electronic submission of the application, the user will receive email/sms alert to submit a physical copy of the application to the concerned competent authority.

Para 3 of Part III of the Standard Operating Procedure (SOP) for Processing FDI Proposals may be referred to in this regard. The same could be accessedover the link https://fifp.gov.in/Forms/SOP.pdf

The details of the documents required to be uploaded at the time of submission of application may be seen at “Annexure 1” of the Standard Operating Procedure (SOP) for Processing FDI Proposals may be accessedover the link https://fifp.gov.in/Forms/SOP.pdf

If any FDI approval has already been given to the applicant/company, the proposal should be submitted under the category of Amendment Cases. In case the applicant files a fresh application instead of an amendment, the proposal would be treated as closed and the applicant would be asked to file an amendment application.

The same can be done by selecting “Amendment” under Registration Details in the Application form. For detailed explanation of the procedure, one can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website

Once the user registers on NSWS, they can save the progress of a particular application using the “Save as Draft” function and continue to work on the same in the future and add/modify/delete details as per requirements.

Yes, registration on Foreign Investment Facilitation Portal (FIFP) for downstream intimation is required.

User can submit the approval multiple times by creating different projects through the Dashboard on NSWS. User can apply once for the approval under each project that is created

For detailed explanation of the procedure for using Multi project functionality, one can refer the User Guide “Understanding NSWS dashboard and document repository” in the “Guide” section of the NSWS Website

The applicant may request for such change over email id fifp[dash]dipphelpdesk[at]gov[dot]in

In order to submit an application over NSWS portal, user has to register on the portal, for which details such as Name, Mobile, Email etc. are to be provided. User will be sent an OTP on Email as well as the Mobile No for verification. Once the user verifies it, the NSWS account will be created. User can then apply for the FDI Approval from the NSWS Portal.

For detailed explanation of the procedure, one can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website

Yes, User can refer the User Guide “How to apply for Foreign Investment Approval” in the “Guide” section of the NSWS Website. The document captures the detailed explanation of the procedure on NSWS.

There is no fee for filing an online application.

DPIIT compiles and maintains the data of Foreign Direct Investment regarding FDI Equity inflow in the country as reported by the Reserve Bank of India. It is published on a quarterly basis on the department's website (https://dpiit.gov.in/). It is published in ‘FDI Statistics’ and ‘FDI Newsletter (formerly SIA Newsletter)’ and uploaded on the website under the heading ‘Publications’ at the links: https://dpiit.gov.in/publications/fdi-statistics 

Once a proposal is filed on the NSWS Portal, it is assigned to an administrative Ministry/Department (Competent Authority) for processing and disposal of the case. List of Nodal Officers of such Ministries/Departments can be accessed over the link https://fifp.gov.in/Forms/ListofNodalOfficer.pdf 

After login, the user can access the Dashboard to track status of the application submitted over NSWS Portal. Apart from this, system will send SMS/Email alerts at salient steps of the processing such as Query raised by Administrative Ministry etc.

The time taken in processing of FDI application is specified at Part IV of the Standard Operating Procedure (SOP) for Processing FDI Proposals.

Please refer to Investor Guidance available at https://dpiit.gov.in/for- investors/investor-guidance. Investors are required to provide the description of activities as per the National Industrial Classification (NIC) published by the Ministry of Statistics and Programme Implementation, Government of India NIC 2008 which can be accessed at https://dpiit.gov.in/sites/default/files/NIC-2008.pdf

PN3 Proposals are those proposals which require prior Government approval under the provisions of Para 3.1.1 of the FDI Policy as amended vide Press Note 3 of 2020 dated 17.04.2020 (available at https://dpiit.gov.in/sites/default/files/pn3_2020.pdf) enforced through the corresponding amendment under Rule 6(a) of the Foreign Exchange Management (Non-Debt Instruments) Rules, 2019 (available at https://egazette.nic.in/WriteReadData/2020/219107.pdf).

Para 3.1.1 of the FDI Policy as amended vide Press Note 3 of 2020 dated 17.04.2020 (available at https://dpiit.gov.in/sites/default/files/pn3_2020.pdf) enforced through the Foreign Exchange Management (Non-debt Instruments) Amendment Rules, 2020 dated 22.04.2020 issued by DEA notifying amendments under Rule 6(a) of the Foreign Exchange Management (Non-Debt Instruments) Rules, 2019 (available at https://egazette.nic.in/WriteReadData/2020/219107.pdf) states the following:-

3.1.1(a) A non-resident entity can invest in India, subject to the FDI Policy except in those sectors/activities which are prohibited. However, an entity of a country, which shares land border with India or where the beneficial owner of an investment into India is situated in or is a citizen of any such country, can invest only under the Government route. Further, a citizen of Pakistan or an entity incorporated in Pakistan can invest, only under the Government route, in sectors/activities other than defence, space, atomic energy and sectors/activities prohibited for foreign investment.

3.1.1(b) In the event of the transfer of ownership of any existing or future FDI in an entity in India, directly or indirectly, resulting in the beneficial ownership falling within the restriction/purview of the para 3.1.1(a), such subsequent change in beneficial ownership will also require Government approval.”

Accordingly, in terms of Press Note 3 of 2020, an entity of a country, which shares land border with India or where the beneficial owner of an investment into India is situated in or is a citizen of any such country, can invest only under the Government route. Additionally, any transfer of ownership of any existing or future FDI in an entity in India resulting in the beneficial ownership falling within the aforesaid jurisdiction(s) will also require Government approval.

FDI Policy Circular, 2020 may be accessed over https://dpiit.gov.in/foreign-direct-investment/foreign-direct-investment- policy

Once a proposal is filed online, DPIIT identifies the concerned Administrative Ministry/Department based on the activity of investee company and e-transfers the proposal to the concerned Administrative Ministry/Department (Competent Authority) for processing and disposal of the case. DPIIT monitors overall progress and timely disposal of FDI proposals across all administrative Ministries/Departments

Proposals for foreign investment in sectors/activities requiring Government approval as per the Consolidated FDI Policy dated 15.10.2020, as amended from time to time (FDI Policy) and Foreign Exchange Management (Non-Debt Instrument) Rules, 2019 dated 17.10.2019, as amended from time to time (FEM Non-Debt Instrument Rules 2019) would be filed online through the National Single Window System (NSWS) Portal at www.nsws.gov.in

The applicant would be required to submit the proposal for foreign investment in terms of the guidelines and requirements under the FDI Policy, Standard Operating Procedure (SOP) for processing FDI proposals, as amended from time to time available at https://fifp.gov.in/Forms/SOP.pdf

Clarifications/queries regarding FDI Policy matters can be submitted in prescribed proforma as available at the link: [https://fifp.gov.in/Forms/FDIPolicyForm.pdf] and submitted over email to fdi-clarification@gov.in

Clarifications/queries regarding filing of online application over FIF Portal may be sent over e-mail: fifp[dash]dipphelpdesk[at]gov[dot]in

Foreign Direct Investment (FDI) means investment through equity instruments by a person resident outside India in an unlisted Indian company; or in 10% or more of the post issue paid-up equity capital on a fully diluted basis of a listed Indian company.

In case an existing investment by a person resident outside India in equity instruments of a listed Indian company falls to a level below 10% of the post issue paid-up equity capital on a fully diluted basis, the investment shall continue to be treated as FDI. ‘Fully diluted basis’ means the total number of shares that would be outstanding if all possible sources of conversion are exercised.

If the Company CIN/PAN is already reflecting as registered in the application, kindly coordinate with the Start-up team, as your CIN/PAN appears to be registered with them. Please request the Start-up team to have it removed from their records to proceed further.

If the Company CIN/PAN is already reflecting as registered in the application, kindly coordinate with the Start-up team, as your CIN/PAN appears to be registered with them. Please request the Start-up team to have it removed from their records to proceed further.

While completing the Start-up application, if the message “Email Already Exists” appears, kindly use a new email ID that is not previously registered on the Start-up portal.

Kindly ensure that the text entered contains a minimum of 100 characters and a maximum of 400 characters, including spaces, commas, hyphens, and full stops. (Characters refer to individual alphabets.)